I would say the food is just okay. The Maurice salad is skimpy on meat, cheese, dressing, etc. . Nothing at all like the Maurice salad served when the J. L. Hudson store was still around. Ambience is lacking. Something that makes me cringe is they charge $1 extra if you want cheese in your french onion soup!
EDIT ON 10/22/22: PERMANENTLY CLOSED SINCE COVID
バンビちゃーだいつー
Oct 22, 2022
Macy's in Boston looks better.
Phyllis Adelsberg
Oct 19, 2022
This Macy's at Novi Mall is terrible. There's no one to help you and they just took out all the cash registers and now you have maybe two cash registers you can go to. The clothes are everywhere and they're disgusting looking
Does anyone know if when you call the store, if you can actually speak to someone in specific department or not? Because I called several times and only got the automated system w/ store hours, locations, etc!
Tyrone Brown | Oct 25, 2021
Theresa Carter | Oct 25, 2021
Interesting... Keep trying, even if thru different locations or depts
Why can't I reach a person when I call Macy's? Where did operator assistance go? Do you have Swarovski Christmas ornaments in yet? If no, when will they be in the store? Maybe I should call Swarovski store.. I'm guessing they will answer!
Carole Palarski | Oct 26, 2018
Stephen Johnson | Oct 26, 2018
Yes try that
Do you carry Alfred Dunner at the Twelve Oaks Mall in Novi?
Edna B | Oct 26, 2018
Juman Doleh-Alomary | Oct 26, 2018
No they don't. But you can order online and they can ship it to the store.