Cold Stone Creamery

Eric Hammitt

Tyler is the Cold Stone GOAT! Amani was also incredibly helpful! Great experience!

sanobar lala

Really friendly owner helped me pick a great birthday option for my mom. Ice cream was great!

MN

Terrible customer service and rude staff. Store closes at 9 PM according to listed hours. I walked through the door at 8:36 PM with 2 customers in front of me and they asked me leave.

Sydne Hageman

This place is an absolute JOKE. The line is always out the door because the employees are just standing there chatting. I ordered for pickup & had to wait 10 extra minutes for our order just for the ice cream to be completely melted when they handed it to us. I also ordered a waffle bowl for my ice cream and did not receive it. I called immediately and mentioned this, however they said they don’t have waffle bowls (even though i paid extra for this). They told me if i wanted a refund i would need to come in and pay for it again, which makes no sense. The customer service was an absolute mockery and they tried to gaslight me into thinking it wasn’t ordered from their location. They said i can leave a message for the manager. I hope this place goes out of business and a business with better customer service takes its place.