Aspen Dental

donnie rudolph

This dentist office is a nightmare the worst experience I have ever had at a dentist.they ran my credit card for way more then They told me.They told me my insurance covered everything then when I arrived at the office ran my credit card for over 500 dollars without my knowledge.Then proceeded to tell me no your insurance didn’t pay for your permanent dentures you will have to pay the rest of that which is 2100.00 but over the phone told me everything was paid in full and my permeates where sitting there waiting on me to pick them up. when I called my insurance I found out that aspen did get paid for them and that they where lying to.Ot was the most horrible experience I have ever had I am currently disputing the charges to my card and speaking with a lawyer to most likely take this place to court for what they did to me.Also they toolk my temporary dentures that I walked in with and threw them away and wouldn’t give them back to me I had to go looking in the trash myself to find them unbelievable this place should be shut down for strong arming people stealing money off peoples credit cards and jut not being morally honest. Don’t go here. Donald Rudolph

SAM

Today was my second time visiting this Aspen location and my experience was outstanding. DR. Giraldo and her team made me feel welcome and took the time to explain all the procedures I need to make me feel confident. I also have to add that the cleaning procedure was painless. :)

peter swing

Went in for a broken tooth and all they wanted to do was try and sell me on teeth whitening and didn't care I was in pain with a broken tooth.

kristi jacobsen

Overall very positive experience. Megan was very efficient getting my X-rays accomplished quickly as I struggle during this procedure. I gave her a heads up and she did a great job. Kevin did an excellent job cleaning my teeth, assessing gum and oral cancer screening always making sure I felt comfortable. Dr Frost very nice and I felt he was thorough and informative. After checking my X-rays and teeth he welcomed my questions. My only two small issues regard the process. In the past I would see my hygienist first for cleaning then my dentist. It was the opposite which was ok except after seeing the dentist I had to leave the room and meet with the billing specialist. I don’t recall her name but she was very nice and friendly. She said she needed to verify that my insurance would cover the cleaning which pretty much any dental insurance I’ve ever had covers the cost of routine cleanings and x-rays so it was a little bit puzzling. Also you move around you don’t stay in one room which is also something that’s rather foreign to me but something I can adjust to. Staff was very friendly and attentive.