Holiday Inn Express & Suites Billings West, an IHG Hotel

Michael Guyton

I was told there would be microwaves in all rooms by Google. Room 328 had no microwave. My pizza is cold and my disappointment is immeasurable. Nice room tho.

CrazyEyes

The hotel was great. Between the rooms, being able to swim and the breakfast in morning we had a great experience. Overall we the staff did a good job. But the staff at the counter at check in was rude. Besides that, we had a great trip and we would stay again.

Strawberry Tart

Don't stay in 205. There is an external light that shines directly into the room like an interrogation light. Highly annoying. Also the constant fan feature for temperature control does not work. Constant fan is 5 min of fan an hour if you are lucky.

King Burro

Was able to check in early. Were met by friendly staff. Room was very clean! Bed was so comfortable!! Nice to be able to have choice between soft or firm pillows since my wife prefers soft, and I a firm. Hot breakfast with go bags to take snacks on the road! Also two great restaurants within easy walking distance Would recommend this hotel to everyone!