Gopuff Company Headquarters

Category: Corporate office in Philadelphia, Pennsylvania

Address: 537 N 3rd St, Philadelphia, PA 19123, USA

Phone: +18554007833

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

luis cruz

Oct 4, 2022

I'm not a gopuff delivery person...and I have spoken with a couple of individuals to take my info and phone number of there list and it has not been done....it's going on far to long and I'm getting tired of the late night text messages from gopuff....

David Mansfield

Oct 2, 2022

Just got stiffed again by goPuff - they processed my order for over an hour then cancelled it. The customer service rep said they couldn’t find my address which is a bald face lie, as I saw a goPuff bag in the lobby this morning, which motivated me to order. We’ve ordered in the past too. Of course they already charged my debit card, which the agent said would only take 2-4 days to reverse. If they don’t deliver, I’m really surprised they are allowed to charge.

Christina Williams

Oct 1, 2022

I'd give no stars if I could. Do not use this company!! They steal your money and are scammers. They overcharged me 15 and refused to credit it back to my original payment method. Refused only offered to credit the gopuff account. Ok I tried to use the credits and my order wasn't a priority because it was free! A hour later still not even prepared and they still refused to refund my money to my original payment method. I contested with my bank so now they gotta eat my whole order not just the 15 because my bank refunded the whole amount. Thiefs and horrible customer service

Melissa Rose

Sep 29, 2022

Arrival times are never correct anymore and then my order usually gets cancelled. Last 3 times this has happened I’m never using go puff again. I’ll stick to DoorDash

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Questions & Answers

Y there isn’t a real person available to speak with about my issues I’ve spoken with my Supervisor about tis for the last 3out of4 weeks I have not been able to receive the ability to choose shifts on Thursday nor Drop shift notification for 11 day!

Ervin Pitts | Oct 25, 2021
Manoj Yadav | Sep 25, 2022

GOPUFF 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗛𝗲𝗹𝗽𝗹𝗶𝗻𝗲 𝗡𝗼 📞..( O86..1.7.2.7.31..4.7 ) 𝗧𝗼𝗹𝗹 𝗙𝗿𝗲𝗲 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗡𝘂𝗺𝗯𝗲𝗿

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Why is the corporate address a boarded up old restaurant? Why are there no live people available for drivers? I have not been paid for 3 weeks for my first week delivering. Not one ounce of help from warehouse manager. Emails are endless circles

Johnna Grant | Oct 25, 2021
Faith Hill | Feb 27, 2022

I have been dealing with this issue since December of last year. They owe me for two weeks of work. No one will call to address or rectify this issue and I keep being dismissed as if this isn't a serious offense on their part. I'm just going to go to the labor board for assistance.

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I’m a new driver.Were can I get the gopuff driver app from

JAY SMOKIE | Oct 25, 2021
Joel Júlio | Oct 25, 2021

Hey Jay - reach out to your designated General Manager to help you get sorted! Let me know if the problem persists

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