Expert Services - Plumbing, Heating, Air & Electrical

Joe McAvoy

Called for estimate to replace a typical 50-gallon gas water heater. Mine has hot and cold water threaded disconnects and a typical gas line union hook up. Easy access to our basement utility room. They charge $30 to take a look for an estimate. No big deal I guess if a quote comes in reasonable Called me back with an estimate of $2,700!!! A couple years ago I paid a plumber just over $1,000 for roughly the same job. I knew prices for water heaters and labor is up, so I expected something between $1,200 and $1,400. The Expert Services plumber agreed it was about a 1-hour job for him and that the replacement 6-9 year water heaters cost between $700-1,000. That leaves around $1,700-2,000 for labor, overhead, and profit. Either their plumbers are making over $1,000/hour labor or Expert Services, Orem is preying on consumer ignorance of what a basic water heater replacement costs. Hired another plumber the next day to replace with a professional grade heater for $1,200. My hired plumber said Expert's plumber dismantled our 2nd, back-up water heater (that I told him was working fine), leaving a couple service panels off and srews on the floor. Plumber I hired reinstalled them for me. Needless to say, I quickly scratched Expert Services off my contractor list. Be smart folks. You work hard for your money. A little research and an extra call or two can save you $1,500 on a basic 1-hour job.

Joseph Droge

Pete was awesome. Helped me learn how to fix it on my own in the future. Thanks Pete!

Paul Graham

Once again, Expert Services lives up to their name. Richard M. was professional, knowledgeable, thorough, informative, and friendly while servicing our ac and furnace and left everything clean when completed. He also left a detailed report with pictures on the work done with recommendations. Very assuring and professional. I highly recommend their services to anyone. They set the A+ standard in my book. We keep going back to them for trusted service.

gimp 24/7

If you like being hung up on, then give this company a call. Extremely unprofessional... Don't ask them a question they don't know. They will just lie to you and then hang up.