America First Credit Union

Aidan McKellar

Bad service. Got a new debit card, they said it'd be 5 minutes. I waited 20 minutes before going to the desk, and the guy grabbed it in 3 seconds. I asked why I took so long, and he said "we forgot about you". I love having my time wasted and being forgotten by customer service reps.

Lauren Bishop

Very poor. I went here to open a checking account after my company helped to open hsa for me. For whatever the reason instead of opening a traditional checking account the banker unknown to me opened an hsa checking. Made deposits into as a normal, when it came time to get money out of the account the fiasco ensued. At first no one could even tell me why I couldn’t get my money out, we finally come to the conclusion that the wrong account type was opened. Had to live through weeks without my money, multiple visits, and a pile of paperwork to correct it. Very poor service throughout the whole thing.

Justin Wert

This bank is a ABSOLUTE JOKE when it come to fraud and protection. If you give anyone any merchant your bank info for a purchase and you get money stolen, AFCU will say it’s justified because you gave them your bank info. They DO NOT PROTECT THEIR CUSTOMERS ONLY THEIR INTERESTS

David Faulkner

They are impossible to make contact with they don't have the number for the branches they funle you to the 800 number where you must wait a crazy amount of time