Best Western Plus Brunswick Inn & Suites

G Gayle

Bathtub not properly cleaned and had grime/mildew all over it, the second room I was moved to the whole toilet was not secured to the floor and rocked,was dirty on the seat, multiple hairs on shower seat, grime/mold in bathtub and on shower head. The room was in dire need of repair and the tv although big horrible picture quality. would not pay more than $40/night for this hotel. Lady at desk on 4/22/22 in evening was very rude and said go to store down the road to get bleach wipes to clean the room and the housekeeper didn’t clean well enough were her words. would not stay here again,they wouldn’t give me a refund or move me to a clean/non damaged room. definitely do not stay with children!

Verified Hotel Guest

Positive: Room was spacious, hotel was well maintained and conveniently located. Liked the variety of options in Breakfast. Staff was responsive and helpful. Negative: There was a strong smell in the hot water that took some time getting used to. The linens, carpet, floors, etc. were not spanking clean, especially the carpet - had some sticky spots in a couple of places.

Katherine M

We stayed at this hotel passing through to Daytona Beach (approx 2.5 hrs away) The lobby was clean and the night clerk was very attentive and respectful. The lobby area was clean. We stayed in room 330 which was right next to the ice machine/soda machine. First, it waa so nice to have a working ice machine!! So many hotels, especially because of COVID turned off their ice machines or only limited it to certain floors. Our room was very clean. Our bed was very comfortable. All handicap spaces were taken so we drove around the building and parked on the other side of the building closer to the front door than the designated handicapped spots. I believe it is a shared lot with the next door hotel. We didn't eat the breakfast but was told they have waffles and pancakes as well as the usual hotel free breakfast items. The member rate was $107/ night for a king room. I would definitely stay here again.

Lisa Irvine

This hotel needs serious updating & repairs! We were lucky if we could get the water to lukewarm. We tried at different times of day thinking it might be just overloaded. The refrigerator makes way too much noise. The TV was very outdated. The pixels were way too low so the picture was very unclear. Hardly no channels and no guide on the remote or in the room so it was difficult to find anything. Otherwise the room was clean and comfortable. All of the staff was extremely friendly and helpful.