Address: 14402 Old St Augustine Rd, Jacksonville, FL 32258, USA
Phone: +19042602027
Drew Tzers
I called Front desk night before. Me: Can I order breakfast for pick up? Front desk: Absolutely, just call us tomorrow and we will relay it to the restaurant. Me: great, thanks. -----The next morning----- Me: I'd like to place an order for pick up. Front desk: unfortunately, that's not possible. You have to place the order yourself and there's no way for us to communicate with the restaurant. Please educate your staff about this process!
Josh
Now... I won't post the photo because I've had some time to cool off but, the lady playing on her phone behind the desk completely ignoring everyone who came in was not a good start. I didn't say anything but I did sit there for a good 20 mins before she decided to turn off Judge Judy and check me in. The hotel full of baby Turkish wedding guests running around until 2 am wasn't the hotels fault but still wasn't the most pleasant experience. Otherwise, nice facility and friendly staff (except 1).
robert gamblain
I traveled for about 8years for work and it happens once in a blue moon when you have the room from hell. First the AC didn't work, then the TV wasn't working... Called to the front desk and by the time I got back to the room all was fixed. Nice fireplace in the back next to the pool. Great experience even with the problems. Great to know that if you ask for help they will take care of it!
Ronell Lewis
This Is A Really Great Hotel Clean And Well Put Together... Are Receptionist at the front desk his name is Antonio he is really nice. He needs to be the face and head of this hotel. Never thought customer service could be so great!!! The hotel combination of his customers i would give this a 10/10 🌟.
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Its not a free breakfast buffet.. But a buffet is offered..pay per person not room
I will still check the website or them directly to make sure...
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