Address: 101 Wooster St, New York, NY 10012, USA
Phone: +18457098342
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Mayank Purohit
I rarely write reviews, but since Canada Goose post sales service is so horrible. I had to write one. I purchased a langford smith parka from this store and the sleeve/buttons got ripped in few months. I had to contact warranty support and open a case for this and send the jacket back. This costed $45 cleaning fees + $38 shipping fees. They didn't provide any pre-paid shipping label, for which i asked for multiple times. The jacket took 4 months to repair and then guess what it was still missing the button. I opened the case again. Now they want me to ship it back and won't even provide label for the same. I will NOT recommend any buyers coming here, they are terrible once you walk out of the store.
John Moffett
Excellent service for very high end merchandise.
Shaokai Pei
I bought my first canada goose here. One of the assistants told me that I shouldn’t wear this size when I found a parka I really liked. Before I asked why, he forcefully took the clothes from me and changed the size to small, which made my shoulders feel uncomfortable as it was tight everywhere.
Url G (Nkcosi DahBoo Ghazi)
I dealt with Kevin he knows how to deal with customer service exceptionally well Thanks
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What if my clothes fade before I buy them for a month?
Yes
I believe you have 30 days to return it. The tags have to still be in place on the coat. They will not take the return if the tags are not still in place as from original sale. I hope this helps.
Call the store
Where can I purchase 3X or 4X Canada Goose?
Normally the sale items cant be return
I believe so. You can call and find out
call them and ask THEY Re a canadian goose store only
canadagoose.com
Plastic
No, unfortunately you cannot
To answer your question,first, the care instructions clearly said to wash it using a front loading washing machine at home, not to dry clean. Second, yes they might, if you bought the jacket from the SOHO, for just in case purposes, have the purchase receipts with you when you go there, Godspeed!
Lifetime warranty for production defects.
Yes
You will need to personally go to the store about any sizes. I would not recommend calling the store because the store is always to busy to pick up during this season which is their busiest time of the year. It is also important to know that whatever is reflected on the U.S.A. Canada Goose website, it is not what they have available in their SoHo store. I visited their store 4 times looking for a particular coat style and size. All 4 visits were within 2 weeks. Finally, they had my coat in style and size on the 4th visit although the website indicated that it was unavailable on the website. I got lucky. You will just have to keep on trying until you get lucky too. Good luck!!
They do not accept that form of payment
Internet purchase are not exchanged but store to store is not a problem
They don't, you can go through the warranty department to purchase one though
Take it back and talk to them. They are really helpful. If there is a line. Tell them at the door it's a return you have a problem you need to discuss 😊
No.
Do you have one?
You wait in line like everyone else
I don't know when u close the store 😊 but their hours are 10 AM to 8 PM every day except Sunday 11 AM to 7 PM Expect to wait in line if u go in the evening or on the weekend 😂
They have children's sizes but carry only up to 2xS although they have fitted styles like a Victoria that fits tighter and some styles that are shorter. A "Fusion Line" that is designed for people with smaller frames (check website for details)
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