Gold Coast Federal Credit Union

Category: Financial institution in West Palm Beach, Florida

Address: 2226 S Congress Ave, West Palm Beach, FL 33406, USA

Phone: +15619651000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 10AM–4PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 8AM–1PM

Reviews

G-B-G PS

Oct 13, 2022

If you are thinking of joining Goald Coast Credit Union, I recommend that you do not waste your time, first they make you a filter so that you can be a member, Wao! , I said it is a serious entity, they make you pay a membership, then they offer you their products, bingo! then a loan !!, you apply as normal, then they ask you for proof of income and that is also the norm, but then they take your folder, apparently throw it in the garbage can, after after 20 days without any updates, you try to talk to someone who is in charge of loans, in this case with Kathie Johnson, by the way she never answers calls, she never answers emails, and she doesn't tell you at all how your application is doing, she doesn't even answer you when you go to the 2226 S Congress branch, I went to that branch twice and always It was empty of clients, that is, they were not busy with other people, and their assistant is the same story, terrible attitude to serve you, they are people with terrible customer service, whether you call (by the way they never answer) or go in person, For all this I am generous and mark a star, because they have no other option like -5

ART SIGNS USA

Oct 6, 2022

A waste of money on infrastructure. That it is useless if the employees do not know how to treat the public. Today I went to open a checking account while Mrs. Josephine Apraku was there. improperly bad attention which caused me to leave the place without even being well attended.

annette santiago

Oct 3, 2022

I greatly appreciate how rapidly they responded to my complaint. Very understanding and compassionate towards my banking concerns. Thank you to the branch manager and Mr. ? for making this possible.

Michelle Miller

Sep 16, 2022

I've been a customer for 10 years now and wondering when systems and services will be more convenient and updated. The online and mobile systems are down way too much. I remember in the past the RPB branch ATM used to be down all the time. Think it's time to level up services.

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Questions & Answers

If the bank is closed, and my debit card has a transaction declined, who can i call to resolve it after bank hours?

Florida Bass Slayer | Oct 25, 2017
Janie Lefty | Oct 25, 2017

1800number on BK of card

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How to see all charges on checking account with new mobile app like used to be able to see under previous format?.......I HATE THIS NEW WEB FORM!!!!!!

Tom West | Oct 25, 2019
Bryan Lewis | Oct 25, 2019

The fee schedule is located at www.gcfcu.org. Scroll down to disclosures, click that and click fee schedule. Our new online banking platform is a big change, but it is loaded with new features. Most members really like it.

How could i find my gold Coast app on my phone

Gladys Davila | Oct 25, 2019
Bryan Lewis | Oct 25, 2019

We called Gladys and she had found it.

what are your cd rates

david haspel | Oct 25, 2019
Bryan Lewis | Oct 25, 2019

They are posted on our web site -- www.gcfcu.org. Hover over rates and then click Certificate Rates.

How much is the cost to purchase Euros and pounds. Traveling to Paris in a week.

Roselyn Davis | Oct 25, 2019
Gold Coast Federal Credit Union | Oct 25, 2019

Roselyn, The credit union does not handle foreign currency. You can use your Gold Coast FCU debit card over there. Just let us know the dates you are travelling and we will open your card for French transactions. Once you are there, you can convert to Euros and Pounds. there is a fee, but we have no way of knowing as it is a separate network fee. Call Member Connection at 561-965-1000 and they will help you.

are you open on dec26

carole douglass | Oct 25, 2019
Bryan Lewis | Oct 25, 2019

Yes

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