Hyatt Place Santa Fe

Holly Norris

This hotel was quite the disappointment! Everything on the website is very misleading ! The service they offer where not available ! No bar, no 24 hour service , rooms were very poorly kept . Cabinets and hardware all warn out . The AC shut off every night leaving us sweating while sleeping !!! After complaining numerous times they switched us rooms and continued to have the same issue . So we had zero sleep for the entire week we stayed . The location was way to far away from the only part of Santa Fe that is worth seeing and that the historic Plaza . Other than that are it was quite unpleasant . Terrible restaurants, filthy town with tons of homeless people ! The breakfast was horrible and I’m edible . They offered everyday the same thing bad eggs , bad sausage and bad Mexican soup . The Breads and bagels were stale and the coffee was just nasty ! Parking was terrible and out every side of the hotel was either a gas station or a discount tire that both provided for tons of noise . The rooms were not cleaned well at all . The coffee machine in room was filthy , the prior quest key was sitting next to it and the shower had zero pressure !!! This was just a miserable experience ! Very un happy ! The only positive we found was the staff were nice just not helpful !

Chris Slocum

I stayed here doing a cross country bike trip. The room far exceeded my expectations and the breakfast was excellent. The staff was very friendly. The hotel is conveniently located to a number of restaurants and stores. I liked it so much I took an extra day as a rest day here.

Terrence Toledo

Hyatt in Santa Fe treated me very well. Monique took great care of me & my needs. She went above and beyond to make sure I was taken care of. The room was very comfortable and also the food provided. Thank you again Monique for your professionalism and great customer service. Very respectfully, TLT

Bari W

We stayed here for two nights while moving across country. The rooms were spacious for our family of 4, plus a small dog, and two tubs of house plants. We had a room with two beds plus the couch pulled out to make a bed, so our small kids shared that. They offer a hot/cold breakfast option and laundry costs $2.00 per load. There’s an indoor pool with a hot tub as well. The hot tub wasn’t very hot though, more like slightly warm bath water. It could be hotter in my opinion. One near thing the manager did was have a basket of toys for the kids to pick from. I’m not sure if this was just for Easter time or if they always do it, but it was a nice touch and very thoughtful. We would stay again if we ever found ourselves needing a hotel in Santa Fe, NM.