Fertility Centers of Illinois - Hoffman Estates

Lindsay Christensen

Pros: Office/lab/US staff very professional and polite. We had a live birth in the end Cons: Communication with nursing was poor. Too many patients being seen for the number of appointments available. I overheard the receptionist calling people at 6:30 am and telling them their appointment for that morning could not be honored because they were too busy and to call an office hours away instead. Good luck getting into your own office for monitoring let alone getting to pick a time. The doctor referred me to another doctor for a procedure and then refused to speak to him directly and instead I had to try to be a go between and convey the necessary information despite the fact I’m not a fertility specialist and couldn’t answer all of his questions about my case. Good success rates but be prepared to advocate for yourself

Ashlie Rotter

Dr Nani is very knowledgeable and direct. She is passionate about her job and wants to hear your needs. Dr Nani’s nurse, Jen also stands out. Her care and concern for the patients is unmatched. It took me a while (about a year) and many procedures to finally have a healthy pregnancy. Hoffman office was there with me the entire time.

Monirupa Ananya

DR. Jacobs and Nurse Mary are the BEST!! We haven't seen GOD but they are to us. DR. Jacobs's explanation and his plan ideas are excellent. I am not sure how to thanks them. If anyone is looking for best fertility doctor and nurse in Illinois, I will definitely recommend to FCI and Dr. Jacobs. Mary was always prompt and very knowledgeable to answer to any of my questions. Sometimes, she answered my questions out of business hours - Thank you soooo much Mary.... The best thing about Dr. Jacobs is he is super honest and gentle with his patients. I am 26 years old and had two miscarriages - so we went to understand the underlaying issues with my body and my husband's too. They did all different kind of necessary tests and informed us that there was NO issues. We both are healthy. Then why miscarriages right? sometimes it is not possible to explain the reasons, Dr. Said. He also assured us that everything will be fine, just keep hope and go along with my plan. We asked him that do we need to do IVF etc? He said No, not now. Let me try first - it is not immediately required since you guys are healthy and no issues with our body. So we just followed his words with Follistims, ovidrel intakes in right time of the cycles. It took 2-3 months but guess what! I am 9 weeks PREGNENT! FCI is miracle to us. Please ladies and gents, see Dr. Jacobs and follow his words - your dreams will fulfill one day:) I wish you all the best whoever looking for fertility solutions in future - trust me it works!!

Jennifer Kolhouse

The worst office ever. Not worth even one star. Patient communication is horrible. They will schedule a procedure and will not tell you that it won't be performed by your doctor. They will not ask you if you are comfortable seeing male doctor (that you've never seen before) for an invasive procedure. Hoffman estates office doesn't offer certain services and will send you to their Glenview location. They will not tell you that comprehensive genetic blood test actually costs over $2600 and you will need to spend time making phone calls to the lab to find out if your insurance covers it (most insurances don't) and participate in 100 question survey to get a discount. Nobody seems to know what they are doing. They answer your questions as if they know what they are talking about, but in the end it winds up being lies. Try to get your medical records! It's a complete joke! They will not respond to your messages or inquiries. I have never been more disappointed.