Illinois Eye Institute

Category: Eye care center in Chicago, Illinois

Address: 3241 S Michigan Ave, Chicago, IL 60616, USA

Phone: +13122256200

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–5PM

Friday: 8AM–1PM

Saturday: 8AM–1PM

Reviews

Flying Spacerock

Oct 6, 2022

FAIT FAMILY EYEWEAR CENTER is substandard. The staff is lazy, rude and unprofessional. Moreover, the service center is tawdry. They lied and upcharged me for a pair of glasses that came back Thick and Bulky. Do NOT buy eyewear from the Eyewear Store. Illinois Eye Institute must fire them.

Tiara Woods

Sep 28, 2022

I been good ng here for years and their great I never have to wait long when I go here they so welcome to me and always meet my need

Krystal Martin

Sep 20, 2022

Been going here since I was a baby now I am 40 yrs old Now I am taking my kids here Great place

Chi Zung Nguen

Aug 29, 2022

The medical students conducting the exam were great. However, the staff working the front desk are terrible. I told them that I needed contact lenses, and I specifically asked them for contact lenses 5 times. The person at the front desk told me that I need to do a "comprehensive eye exam", I only wanted to have my vision measured, not a complete health check. They told me that an eye exam was the exam to gauge my eyesight. Going into the exam, they wouldn't give me my prescription without finishing the entire exam (includes checking the health of my eyes, etc). I felt like I was a guanine pig for the students because their doctor was explaining and showing them stuff, as he was doing the exact same thing that they did (Had to also wait for a while for him to come into the room to validate the tests that his students did). I spent 2 hours for them to tell me that my eyes were fine.No shocker there. However, when it came down to the contact lenses, it turns out that I need to reschedule an appointment with another department, lone and behold "our next appointment is in a month", wow. Wasted 2 hours of my life for no apparent reason, I should've gone to a proper doctor, instead of students, and I should've just gone to an eye apparel store instead of this trash clinic, where they misspell all your information, mislead you about the services, don't allow you to leave until they've charged you for way more than you asked, and the best part, "Come back in a month!". Never coming here again.

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Questions & Answers

Do you accept MEDICARE and medicaid?

Michele Grogan | Oct 25, 2018
BRIGETTE COFIELD | Oct 24, 2021

Yes they do

do you take medicare from In and do you have a doctor who does eye cross linking thank you

Sharon Stanley | Oct 25, 2018
Aaron Nichols | Oct 25, 2018

They do have a doctor who does cross linking once a month, and yes they take medicare

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Do you provide testing for Cataracts and Retinal disease?

Donna Mosley | Jul 26, 2022
Jesse Jennings | Aug 25, 2022

Yes. From the information I was giving.

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Do you have transportation for the elderly.

Vanessa Johnson | May 27, 2022
julian santos | Jun 26, 2022

I use and pay for Pace transportacion

How do I get to Michigan from outlast green line

Shere A | Mar 28, 2022
Iman Moore | Mar 28, 2022

Walk to 33rd street, turn right (you’ll be going east bound) two streets over is Michigan. At 33rd and Michigan turn left we’re across the street Blue Sign

Hi, What kind of paperwork do you need when you go to your appointment?

Genre Boy | Oct 24, 2020
Barbara Sanford | Oct 24, 2020

You're insurance If you have any.

Do u have an ATM machine

june sargent | Oct 25, 2019
Henrine Edwards | Oct 25, 2019

Not sure but they do except credit cards

Do they accept people without any health insurance? How much would it cost to have an eye exam?

A Google User | Oct 25, 2019
Rodrigo A. | Oct 25, 2019

They do accept cash but most insurance companies include and cover one pair of "eye glasses" the "full exam" & "proscribed medications" such as "special eye drops & eye solutions" I wear contact lenses and Most insurance companies Don't cover contacts. I go for the exam and medication. They uave a special for eye glasses and includes the exam for 70.00. They also have a free program for people w/diabetes...includes full eye exam a fitting. Plus, the whole Institute offers a 24 hour emergency services 7 days a week for all patiens. It's a really great Eye Institute, I've been going there for over 30 years.

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Do you accept medicaid cards for Developmental Disabled clients?

Lois | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

Not sure but you can call them and find out.

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Do they deal with styes?

Leonna Henry | Oct 10, 2022
Jeri Alexander | Oct 17, 2022

Yes

I am 63 years old I have Medicare can I used for Lasik and I am from ARKANSAS and what is my cost out of pocket

Marwan Madani | Oct 10, 2022
eren alvarez | Oct 23, 2022

Not sure they do Lasik here. Call and ask.

Do you get your glasses the same day??

Kristine Popp | Feb 26, 2022
Angela R | Feb 26, 2022

No.

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Do You accept Blue Cross And Blue shield

Damaris Roque | Dec 28, 2021
Hattie V. Clark | Dec 28, 2021

Yes

How much is the cost for visión therapy and does insurance covers it

Damaris Roque | Dec 28, 2021
Christina Erich | Dec 28, 2021

It depends on glasses or contacts and yes, insurance will cover it.

Hi is it necessary to make an appointment to the Eye Institute or can someone just come in?

Genre Boy | Dec 28, 2021
Andrea Williams Small | Dec 28, 2021

You will have to make a appointment. Because of covid-19

Do you take Humana PPO insurance and needs appointment

Barbara Cotton | Nov 28, 2021
Genevieve Robinson | Nov 28, 2021

Yes they do and call Monday @8am

Does IITclinic on Michigan Ave take County Care patients

marilyn marcy | Oct 24, 2021
Ms Perkins | Oct 24, 2021

Yes they do.

What insurance do they expect

Karyn Morrow | Oct 24, 2021
Olivergavin Gavin | Oct 24, 2021

They accept all above insurance you mention

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How long does it takes to get your glasses?

Vincent Steward | Oct 24, 2021
-XeO- SPE | Oct 24, 2021

30 days

Do you accept Humana Gold Plus HMO

Judy Burley | Oct 24, 2021
Alex Trudo Jr | Oct 24, 2021

I don't have that

Is it to late to make an appointment for an eye exam? My last visit was September 2019, I have Medicare/Medicaid and Atnea health insurance

Thelma Cole | Oct 24, 2021
LaDonna Powell | Oct 24, 2021

As of December 1st, they no longer accept Aetnea insurance. Their appointments are into mid January also, last checked.

Do you accept Medicaid?

Lisa Washington | Oct 24, 2021
Monique Washington -Think Monique Real Estate Group | Oct 24, 2021

yes they do

Do you accept county care

Michael Potts | Oct 24, 2020
Kelly Cohen | Oct 24, 2020

Yes, we accept County Care at IEI.

is parking available ?

Husham Elfaki | Oct 24, 2020
Henrine Edwards | Oct 24, 2020

Yes its parking

Can they do surgery to get rid of a stye?

Leonna Henry | Oct 24, 2020
Millicent Smith | Oct 24, 2020

I'm not sure but probably.

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Do you take eye med insuance

Patricia Webber | Oct 24, 2020
Olivergavin Gavin | Oct 24, 2020

Call: The Office monday morning the billing department of the Illinois Eye Institute

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Do you take County Care?

Doriann LeGrande | Oct 24, 2020
Henrine Edwards | Oct 24, 2020

Yes

do you accept meridian insurance?

Geraldine Fox | Oct 25, 2019
Henrine Edwards | Oct 25, 2019

I would call in check

What is walk ins hours

adrienne conner | Oct 25, 2019
Rodrigo A. | Oct 25, 2019

Walk-in hours are Mon-Fri (8am-7pm) Sat-Sun (by appointment or 24hr urgent care service)

Hi does this eye doctor has an specifically eye doctor who treats eye disease

Cynthia Clippard | Oct 25, 2019
Sun Flower | Oct 25, 2019

Yes, these Doctors treat all types of eye diseases.

What is the soonest Saturday appt. available

Ms Lyn | Oct 25, 2019
Sun Flower | Oct 25, 2019

If the person is 60 and older, appts are available mon thru fri. If the person is 59 and younger appts are available mon thru sat, Saturdays from 8:30am to 1:00pm.

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Do they take Humana, Medicaid,And Medicare

Pauline Golliday | Oct 25, 2019
Mary Jackson | Oct 25, 2019

I don't know will find out for you

Do you all sell contacts?

YKZ KillerAngel | Oct 25, 2019
Juicy Bibbs | Oct 25, 2019

Yes, I believe they do by apptmt only........call to confirm.....contacts too

Do you have an Ocuplastician on staff

Myrel Cooke | Oct 25, 2019
Juicy Bibbs | Oct 25, 2019

They're specialist in "The Eye".....call and find out.

Is parking available?

Can Andus | Oct 25, 2019
Juicy Bibbs | Oct 25, 2019

Yes...free parking

Do you do cateract surgeries?

edward bennett | Oct 25, 2019
Pamela Valenzuela | Oct 25, 2019

No

Do you have transition len and how much they cost

Debra Williams | Oct 25, 2019
Grace Augustin | Oct 25, 2019

They do offer transitions, and the cost depends on what kind of insurance you have.

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Do you do glasses for 10 month olds?

Latanya Anderson | Oct 25, 2018
Maggie Dunaj | Oct 25, 2019

Yes

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Can Lasik eye surgery be performed here?

Sandy Freeman | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

I'm not really sure but I guess they would you could probably call and find out.

Do they provide you with glasses? If so how long does it usually take to get them?

Tamie Smith | Oct 25, 2018
Devan Brooks | Oct 25, 2018

They do provide glasses, yes. The amount of time it takes kind of varies based on your needs. Assuming you only need standard reading glasses you may be able to get them the same day. My contacts took several weeks to obtain. They are extremely specific and required shipping to an external lab.

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I have medical & medical insurance can I get glasses with this insurance ? I am 76 yrs old

Maxine Sherfield | Oct 25, 2018
kevin morgan | Oct 25, 2018

I'm sure they can work with you.

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Do you take walk in's for eye glasses

Maxine Sherfield | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

I'm pretty sure you need to make an appointment.

My rigtt i been get red four the last couple months can u all help me

Jeanette Curtis | Oct 25, 2018
Jeanette Curtis | Oct 25, 2018

They not open today

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What time do they open?

Anita Crawford | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

8:30 or 9 a.m.

Cost for visiting and exam

Velma Hamberlin | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

Sorry don't know that my insurance paid for my visit.

Do the institute accept the March vision insurance plan

Barbara Thomas | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

Not sure check with your insurance.

What time do you open om Monday

Mark Willis | Oct 25, 2018
Kristin Talbert | Oct 25, 2018

They open at 8:30 a.m.

I am trying to see do you except- Healthcare family services Medical Card

Eliana Baker | Oct 25, 2017
Kristin Talbert | Oct 25, 2017

I'm not sure I don't work at the Illinois Eye Institute you have to check with your insurance provider

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