Address: 2201 George Flagg Pkwy, Des Moines, IA 50321, USA
Phone: +15152838700
Sunday: Closed
Monday: 7:30AM–5PM
Tuesday: 7:30AM–5PM
Wednesday: 7:30AM–5PM
Thursday: 7:30AM–5PM
Friday: 7:30AM–5PM
Saturday: Closed
juan perez
Horrible customer service.
mastersthis
Bri was very nice and completed my transfer of service in under 5 minutes. No issues whatsoever.
Daniel Riley
This place absolutely sucks. I was not informed of the changes to payment processing where they removed everyone’s auto payments and we had to set them back up. I got no voicemails, emails, and the lady I spoke with couldn’t locate any records of letters sent to me. So now I have a bill of several hundred dollars. How did I not get any phone calls about this! It’s been almost a year! This seems predatory and makes me very nervous about what else they are doing with my account that I don’t know about. This place is worse than dealing with Mediacom. If I didn’t literally have to deal with them, I would have dropped this place in a second. The absolute worst.
jeff hall
Great things happening at Waterworks Park. Tunnel under Fleur drive is fantastic long overdue for safety & convenience. 😷🚴♂️☮
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The general office (Customer Service) was closed the day after Thanksgiving. -Des Moines Water Works staff
Hi, Julie. We do not offer budget billing, however, if you are having difficulties paying please contact us. If it is a large, unexpected bill, we can work on a pay arrangement that you can pay down over a period of time. If you are eligible, there are available community resources to assist in paying utility bills. Finally, if you are experiencing high water usage there are fixes you can do inside the home, consumption alerts to alert you of a high consumption, and our Reps can talk to you about your other services on your water bill, including HomeServe protection and City of Des Moines services like garbage and yardwaste. Thank you.
Please call City of Des Moines Public Works at 283-4950 for this request.
Fax number is: (515) 323-6220
Yes we are open this Monday, 7:40-5:00 pm.
In most cases, your water line goes straight out to the street from where the water line comes up to your water meter. You can call 811. They will come out and mark your water , gas and any other utilities that are buried.
Backflow fax number: (515) 283-8723
Please see City of Des Moines Solid Waste information: https://www.dmgov.org/Departments/PublicWorks/Pages/GarbageAndYardWaste.aspx or contact them at (515) 283-4950.
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