Furry Friends Refuge

Category: Animal shelter

Address: 3505 Mills Civic Pkwy, West Des Moines, IA 50265, USA

Phone: +15152220009

Opening hours

Sunday: 11AM–5PM

Monday: 2–8PM

Tuesday: 2–8PM

Wednesday: 2–8PM

Thursday: 2–8PM

Friday: 2–8PM

Saturday: 11AM–5PM

Reviews

John Aldrich

Oct 25, 2022

The best no-kill shelter in town!

Carissa Nagel

Oct 11, 2022

The people at the front are not very helpful. I had asked about the dogs and got a curt answer of "you can't go back there, look in the book". Okay. I understand but going back there but that wasn't my question. It was also disappointing how dirty it was. Several cats looked and sounded ill. :( I don't know if they need more help, but I was hoping it has improved since the last location.

Debbie Gladwin

Oct 8, 2022

Wonderful place to go for spay, neuter and shots. Good price for lower income people and anyone else.

Robert Montgomery

Oct 6, 2022

Opens at 2pm waited outside with others picking up a pet for 20 minutes before someone came to the door. Front desk with unpacked bags and person totally disorganized and not ready to help people.

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Questions & Answers

My dog just passed away and I'm not ready to adopt another one yet but I miss playing with dogs can I just go and hang out with the animals?

Kaylynn Bagbey | Oct 25, 2018
cindy covey | Oct 25, 2018

absoLUTEly ! ! ! The Grand Ave in WDM is where the dogs are. Furry Friends Is the best place to volunteer / spend time w/the animals. You will be very welcome. Enjoy! ! !

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Can my 12 year old child volunteer at the animal refugee?

Madhavi Gudala | Oct 25, 2018
Susan Farquharson | Oct 25, 2018

Yes if accompanied by an authorized adult.

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We lost our jack russel terrior last year to diabetes. Our little scottish dog is so lonely. We are looking for a small dog. That can be able to play and they can sleep in out bed. Lol we live in jamacia iowa. Do u have any small dogs around 4 to 6

sheryl Palmer | Oct 25, 2018
DrAndrew | Oct 25, 2018

http://ws.petango.com/webservices/adoptablesearch/wsAdoptableAnimals.aspx?species=Dog&gender=A&agegroup=All&location=&site=&onhold=N&orderby=Name&colnum=3&css=http://ws.petango.com/WebServices/adoptablesearch/css/styles.css&authkey=9mt757lm4y6f9813qpx8nr6ugzrir1ym9f9ht74ip239w9wo31&recAmount=&detailsInPopup=No&featuredPet=Include&stageID= This site should he able you out!

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My daughter is 13 and she was wondering if she could come play with the animals on a regular basis.

Sonia Reeves | Oct 24, 2020
Jenn Goellner | Oct 24, 2020

I believe she could volunteer there with your permission. But otherwise idk I'd they just let people come play with the animals.

Hey my kid is an animal lover can she come and play with the animals for a bit?

Rylin Adamson | Oct 25, 2019
Clint Peterson | Oct 25, 2019

They have animals in family sized rooms for people to see and play with the animals

Can I write a check for services at the spay clinic?

Julie Wilson | Oct 25, 2017
Joy B | Oct 25, 2017

I am not sure. I paid with my debit card.

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When will the West Des Moines facility open?

Diana White | Oct 24, 2020
Lexx | Oct 24, 2020

It's open

What time do we come on Saturday for the volunteer thing

Rylin Adamson | Oct 24, 2020
Jordy Kazeze | Oct 24, 2020

I used to volunteer there pretty regularly. They usually like people to come in from 8am-10am on weekends and 6pm-8pm on weekdays.

We volunteer but you guys won’t email us back

Rylin Adamson | Oct 24, 2020
Reeder Kids | Oct 24, 2020

I would talk to the people that you volunteer for about that.

Im not ready to adopt yet since i want to get to know the behaviour of dogs in General is it ok if i get to play with them for awhile?

Juana Hernandez | Oct 24, 2020
REBECCA ARMES | Oct 24, 2020

If you're interested in adopting staff will introduce you to the dogs and l help you find a good fit. You are welcome to spend as much time getting to know the dog as you like.

Is there any hedgehogs for adoption

Sophie Moore | Oct 25, 2019
Melissa Burg | Oct 25, 2019

Not at the moment. I would give them a call to see.

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Do they accept care credit?

Michelle Miller | Oct 25, 2019
Amanda Lovig's | Oct 25, 2019

Yes they do

Can I bring you 2 cats tomorrow?

Wilbur Hopes | Oct 25, 2019
Moni Hart | Oct 25, 2019

You have to make an appointment online for services. I'm not sure about surrender

How old do you need to be to volunteer?

Esha Nelson | Oct 25, 2019
Tightwadonpurpose | Oct 25, 2019

If you have an adult you can be under age. My daughter's volunteered when they were 8. I have know people in high school and middle school. They have a volunteer class. Just give them a call or look on their website.

Do you accept used, but worn out, bed pillows that are clean?

Jannelle Noller | Oct 25, 2019
Reeder Kids | Oct 24, 2020

I would call ahead and ask them before you bring pillows.

Are they for free

Samiyuhhh | Oct 25, 2018
cindy covey | Oct 25, 2018

Some animals are sponsored so there are some that are free. Also, there is a timeframe that if the adoptee has been w/them a certain amount of time, their fee is reduced. Available pets and their fees are on-line. I volunteer so know first hand, when an animal is adopted, they are removed from the site almost immediately so the site should be very accurate as to availability and fee. Plus, the site has a brief description and will include if they need a special diet or medication or anything like that.

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If I adopt can i bring my kitten home today

Vicky Masterson | Oct 25, 2018
REBECCA ARMES | Oct 25, 2018

Generally most animals can go home the same day.

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Have 3 kittens that need new homes, would you guys be able to help them? They have fleas but they're really sweet kittens just needing new home.

Mihris Lavellan | Jul 26, 2022
Tammy whynot | Jul 26, 2022

If they have the room they would most likely take them. Just give them a call

Do you have anyone interested in adopting a Morkie? He is 2.5 yrs old. Needs neutering and shots. He is fearful of men and gets anxious. Please help.

Theresa Fox | Jan 27, 2022
Amanda C | Jan 27, 2022

They can take him in and find him a great home!

Do you accept blanket donations?

Tami Wilkinson | Oct 24, 2021
Jennifer Freese | Oct 24, 2021

Yes

Can I Sign my pet over? Do I have to pay?

Yara Show | Oct 24, 2021
Jess Hoffert | Oct 24, 2021

$25 fee, email them :)

I have a cat, she 4 she’s been fixed, shes fat she has a hernia that makes her fat and lazy, I don’t have a lot of time for her she’s a good cat friendly towards kids loves them happy cat can I bring her in for some1 to adopt her?

Blake Twist | Oct 24, 2021
Penny Hinders | Oct 24, 2021

U should call them

Do you sell hamsters

Annaleigh Soto | Oct 24, 2021
Jen Nielsen | Oct 24, 2021

They do! They have a price list at the front desk. I think they're $5 but I can't be sure. They're really not pricey. They also have bonded pets that are a deal because they want to stay together. I think there's some hamster friends.

I am 14 and I want to volunteer can I go without and adult and how do I sign up

shadow gamer557 | Oct 24, 2020
Natasha Bures | Oct 24, 2020

All the volunteer information is on their website. You can fill out an application there and get your questions answered

I want to become a foster mom for dogs. I've wanted to help foster dogs for a while so that I can help them find a forever home. I've been searching for months for places in the Des Moines area where I can apply to become a foster. Any suggestion?

Megan Braaksma | Oct 25, 2019
REBECCA ARMES | Oct 25, 2019

If you're interested in fostering with Furry Friends go to furryfriendsrefuge.org and fill out the foster application under the how to help section. Once that's submitted the foster coordinator will contact you

Do u guy do adopt today

Makayla Palmer | Oct 25, 2018
Haven Frantz | Oct 25, 2018

No, not today but previously.

Do you take in stray cats? He's a lover that just wants love. He's maybe a year old.

Chad s | Oct 25, 2018
Tightwadonpurpose | Oct 25, 2018

I adopted my cat from there in the spring. She was 4 years old and had lived at FF since she was an older kitten, being adopted once and found as a stray again. They have too many cats. If you can keep him...he may sit and wait a long time for a home.

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How much does it cost for low income household to get their male boy cats neutered and all three female already fixed but they need their shots

Tiffany Neal | Oct 25, 2018
REBECCA ARMES | Oct 25, 2018

$40 for a male cat, that includes rabies, distemper, and a month of flea and tick treatment. We don't offer vaccines unless you're doing the spay/neuter as well.

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