Aspen Dental

Brittany Payan

This has got to be the worst dentist I have ever been to. I'll start with my first visit, which initially seemed pleasant. I needed to get a filling done for a small cavity they found. I was given a quote and decided to go for it, as I'd always known dentists to be expensive. Little did I know of all the small prices they had snuck in to raise the price. I asked for an itemized receipt after, only to see I had been charged for an electric toothbrush at $150! A toothbrush I did not want or give consent to, but there I was with a brand new unnecessary toothbrush. Following my visit, I was still exhibiting pain on the same spot. Two months went by and I decided that was enough. I went in to get it checked again, but nothing was found and I was just getting "accustomed" to it is all. It has now been over 8 months and the pain has gotten worse. I tried going in but they won't even look at it unless they've charged for another exam. All for a tooth that they worked on and never left right. And even after the initial cost, they don't assure me I won't have to pay more for THEIR mistake. With all these costs, I'm better off just going to a brand new dentist and paying them to start over. This is the worst place, go anywhere else if you can. There's a reason they always have open appointments, avoid at all costs!

Jenny Smith

My experience with Dr. Thompson has always been a 10!!! He looks out for my best interest. I have had 2 crowns that have broken. Aspen Dental is supposed to replace them if there are any issues with their crowns. The first one broke after I had it a week. The second just broke last week. Neither crown has been talked about being replaced. I am getting fitted for a Nightguard in a couple weeks. They do a 3D scan of my mouth so the guard will fit me perfectly. When I asked about getting the crown replaced before the scan for the night guard....I received an email from an employee. She told me that the crown does not need to be replace and they can fix it before doing a scab. The whole point is that I have forked out almost 3K for two crowns. They should not break. And if they do then Aspen Dental needs to stick to their policy of replacing them. So...yes I'm going to see how they are going to fix my broken crown before the 3D scan of my mouth. If I am not satisfied I will call my dental insurance company and complain about Aspen Dental not sticking to their word.

Kate Panthera

Was seen promptly. Dr and finanial officer both explained things well. Were very good about accomodating my (weird) schedule for appt. for extraction.

CW Greer

First impression is very good. Personable, orderly, and gave good information. Will know more from my second appointment coming up.