Help at Home

Category: Home health care service

Address: 2128 Woodfall Dr, Charleston, IL 61920, USA

Phone: +12173454930

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

linda shanes

Aug 21, 2022

Some of the workers are great some are NOT. My last worker Toni ate my Meals on Wheels lunches, used my lotions, used my perfumes. I asked her for help with bathing and she refused. She brought a big bag of snacks with her everyday to munch on as well as my lunch. She would take the garbage out and not comeback for a while. Toni would go visit with Jake the maintenance guy and my other neighbors. Toni was telling my info to my neighbors down to my meds. When I hit Toni up about telling my business to the neighbors she called them "all liars". She was constantly on her phone talking and playing games. If I asked her to do something and she didn't want to she just ignored me and didn't do it. When she was upset with me she would slam things and bang things around but she didn't say anything. Toni always clocked in before she got here and refused to let me see it. The day she quit I told her I was going to tell her boss.Toni said I didn't take care for her like her other clients and I didn't care for her like I should.I never complained about all the days she took off and left me with no help. After I posted this they asked me to reach out to them. I have called Brandy several times and she doesn't return my calls. I have been without a worker for over a month.

Patricia Schiefelbein

Feb 23, 2022

Crystal did a awesome job with training!! She is super helpful and a sweetheart!! Thank you Crystal 🙂

Karsyn Kessler

Jan 27, 2022

Staff is very friendly and explained the training process pretty well

Angel Hudson

Jan 26, 2022

Crystal is the best.. Training was excellent and she really explains everything to you.. Thank you your the best

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Questions & Answers

Is this facility in Aurora,Illinois?

Rachel Lewis | Oct 24, 2020
Help at Home | Oct 24, 2020

Hi, Rachel. Our office is located in Charleston, IL.

Is the phone number for Help At Home not working?

rissa and jad | Oct 24, 2020
Help at Home | Oct 24, 2020

Hi, Rissa & Jad - our phone number is (217) 345-4930 You can reach us during our office hours 8/5 Mon-Friday & the phones are forwarded to voicemail on lunch from 12-1 or after hours.

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