Doerr Auction & Realty

Sylvia Berenstain

In my many years as a buyer using online auction service venues, I have not been treated as poorly by a seller/merchant as I have by Jessica Doerr-Berger of Doerr Auction & Realty, Inc. I had purchased several lots of tablecloths at her company's timed auction that completed on February 22, 2021. Once I received the tablecloths, I found one had holes in it and the other's fabric was rotted and tore when washed. They did provide descriptions such as soiling, leading me to believe that was all what was wrong with the tablecloths. I tried contacting Jessica Doerr-Berger several times by email regarding the damaged merchandise, the first time on March 10. After not hearing back from Jessica Doerr-Berger, I called on March 19 and spoke with her in person. She claimed that she never received my email, so I sent it to her again with photos of the damaged tablecloths. I presented my request for partial reimbursement for the two damaged tablecloths, since the condition of either was not presented in the descriptions. Jessica Doerr-Berger responded by citing her company's disclaimer for any responsibility on the condition of merchandise offered at auction. Instead of being a reasonable and honorable merchant who tried to resolve the issue with her customer, Jessica Doerr-Berger chose to be vindictive and placed negative feedback on my online auction account over a nominal amount of money. I cannot express enough how sickened I feel receiving such unmerited, maligning treatment from a merchant. I question whether this merchant Jessica Doerr-Berger, who is unwilling to reasonably accommodate a reputable customer, should be licensed to conduct auctions.

Earleen Ehlers

Lots of cool items!

Pam Swisher

Got a lot of great stuff.

Janet Layne

Been to many auctions. They are fun!!