UPS Customer Center

Category: Shipping and mailing service in Paducah, Kentucky

Address: 3921 Benton Rd, Paducah, KY 42003, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 2:30–5PM

Tuesday: 2:30–5PM

Wednesday: 2:30–5PM

Thursday: 2:30–5PM

Friday: 2:30–5PM

Saturday: Closed

Reviews

J.P. Roberts

Sep 6, 2022

Absolutely terrible on their tracking system. I do not fault the drivers but UPS cannot get their deliveries worked out and the online tracking system is no help. I see UPS trucks all over all day long and I cannot get a package delivered until after 4 pm. Happens every time! FedEx is always on time and here before the afternoon every delivery. I would not recommend UPS.

Michael Riley

Aug 13, 2022

It's UPS. What can brown do for you? You know.

R Summers

Jun 10, 2022

Amazon said, package out for delivery and UPS SAYS Pending. Their starting to be like FedEx, late and unpredictable. And FedEx has been getting better than UPS. So upset if my package is damaged I'm filing a complaint with the government. BBB too. My package better be delivered tomorrow!

Wes Brunn

Apr 4, 2022

What's the point in calling at 7am to make sure they hold a package for you and being told yes, it will be here for pick up so it's not delivered to an old address all the way out in kevil when you live 5 minutes from downtown Paducah but then still being delivered. So obviously someone didn't do their job. So stupid.

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Questions & Answers

How can I find out what happen to a package that went to the wrong address according to the tracking number

Matt Lear | Oct 24, 2021
UPS Customer Center | Oct 24, 2021

Hi there. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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How do I find out if I have mail Darrell Barkley

James Shults | Oct 25, 2019
Thomas Byars | Oct 25, 2019

Give them a call.

Is there pick up on Saturday

Mike Hinkle | Oct 25, 2019
Scott Howard | Oct 25, 2019

Normally no, you will have to call to request it. But they may not be able to due to package volume this time of year.

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Terrible customer service no helpful at all. Delivery not on time late as could possibly be never will I ship anything with ups agian fedex it is

Jacob Petter | Oct 25, 2018
Shelby Evans | Oct 25, 2018

Was that a question? Possibly weather related issues. Not sure how to answer that.

Suppose to have package picked up today, however a ups truck left a pkg instead. How do I get them to come back?

Liz Kohler | Oct 25, 2018
Klop Klop | Oct 25, 2018

Probably best to call 1-800-PICK-UPS. The answers here are provided by the community. Good luck!

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Was wondering if I could pick up my package tomorrow, even though it’s suppose to be delivered Monday? Any help information on this?

Tyler Masse | Oct 25, 2017
Daniel Gonzales | Oct 25, 2017

Yo need.to call and se t the package for pick up.you can go after the call and change after 6am they are really nice.

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