UPS Customer Center

Category: Shipping and mailing service

Address: 3313 Croft St, Norfolk, VA 23513, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 2–6PM

Tuesday: 2–6PM

Wednesday: 2–6PM

Thursday: 2–6PM

Friday: 2–6PM

Saturday: Closed

Reviews

Benn G

Oct 11, 2022

The lady here who answered the phone once I finally got the phone number that directly connects to the local office was rude, unprofessional and did not attempt to resolve my issue at all. Why even have a customer center if you're not going to even try to help your CUSTOMERS? I am so disappointed in UPS, I will never use them again, and I won't even purchase things off of Amazon if the item will be shipped via UPS. They have made the worst impression on me and their business model is about as dumb as a box of rocks trying to send themselves through UPS. If you want something to actually get to it's destination, use the good Federal Postal Service. They actually do their jobs.

Lori Myette

Sep 18, 2022

Better than it getting porch napped

Larry Dotson

Aug 22, 2022

I had to work on the day my package was arriving which required a signature, they were able to hold my package for me & staff are so friendly and wonderful!

merrit lauderback

Jan 27, 2022

I go here most every day easy drop off and the ladies that work the counter are very nice

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Questions & Answers

Did the ups location on cross st in norfolk close for good?

trippy nation | Oct 3, 2022
Torrance Massenburg | Oct 3, 2022

They are definitely not closed as stated earlier open from 2-6pm and from 8- 8:30 pm for those who get off a little later.

Read More

I have boxed at home in Norfolk a collapsible pet crate in a UHaul box for flat panel TVs. It measures 4'L X 3.5' X 7.5" thick. I estimate the weight at 40-50lbs. If I can fit it into my SUV, can you accept it at the 5313 Croft St address?

Mark Spivey | Oct 24, 2021
UPS Customer Center | Oct 24, 2021

Thank you for reaching out. The location can accept packages of this size. They are open Monday-Friday, 2:00 PM -6:00 PM.

what are your hours

arvin moore | Oct 24, 2021
UPS Customer Center | Oct 24, 2021

You can find shipping locations and hours of operations at the link below https://www.ups.com/dropoff.

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