Sands Kia

Ashlyn Janelle

Grayson is an amazing service advisor. I drive over 50 miles now since I moved from Goodyear to Gilbert for Sands to service my vehicle.I refuse to go to the Kia dealership near me all because of his amazing customer service . Sands is the only dealership I trust in the valley with my vehicle. Thank you all for being awesome .

Kathy Blumer

Stephen has been our service advisor for 10 years.He always takes care of our needs.

Tiffany Jones

My first experience buying a car from a dealership and after 5 fails, Sands Kia was a completely different experience. They were kind, understanding, and it did feel like what's supposed to be stressful - extremely stress free. Christian was great! Great attitude. Truthful. Honest, yes, a car salesman being honest. My next vehicle purchase will be from Sands Kia. Thank you for making a first-timer feel no pressure and like I was buying from family.

Sarah Boggan

This place is a comedy of errors that costs you money. Stay away. We purchased the Kia EV6 in July and I am still sorting out issues and begging for help because no one will respond to calls/texts. Our salesperson was Scotty. He seemed great and then disappeared when the issues started stacking up. We asked to not have the desert protection package added to our car. It was on the car when we arrived to do paperwork. Classic bait and switch dealership stuff. But … We sucked it up and went along with it. Come to find out that the window tint was applied over dirt and residue and had to be redone. Then a month later the door protection strips started to peel. They were applied too high and had to be redone. The service department took care of it but it cost me 2 separate 2-hour round trips. During the financial portion of our experience we were mislead, being told that the amount we financed would be fine with our bank even though it was above our pre approval. It wasn’t OK with the bank. We had to come back another time to resign paperwork. Another 2-hour round trip. Finally - and an issue I’m still dealing with - they registered our car as a traditional gas vehicle. I asked our sales person and our finance person to verify it would be done correctly. They promised it would be. To my shock we received a gas vehicle plate in the mail 6 weeks later. After I called to report the issue, they made sure we got the correct alternative fuel plate but they still haven’t refunded us the more than $400 difference in price. I hear it’s the states fault, a third party’s fault. All I know if I overpaid Sands Kia and I’d like my money back. GM seemed to care and listen to this feedback but never returned subsequent calls about the registration. Their titling department is useless and every time I follow up I have to start from scratch. Find a dealership that doesn’t forget you immediately after they get your money.