Jerry Spears Company

Morgan

Reconsider contacting this establishment, regarding your loved ones' "end of life" services. Within the last two weeks, a friend of mine had her mother pass in Florida and she reached out to this establishment to gain a quote regarding pricing and options available to consider including in honoring her mother. When her mother was received in Ohio, Mr. Spears had requested to see the invoice for transporting her mother out of Florida and advised not only her but her brothers that she had paid too much regarding prepping her body for transportation, death certificates, etc. Mr. Spears had advised that he would figure "something out" for her. One of the brothers of my friend advised he would carry on communications with this establishment while she made selections of burial plots. Mr. Spears had advised that my friend had "wasted his time". that I was not welcome to come to make the arrangements for our mother. He would only allow her brothers to make selections, agree upon, and give their stamp of approval for the funeral, viewing, etc. Her one and only verbal conversation that she had with Mr. Spears was less than 4 minutes, and that was a conversation of him providing basic and vague pricing. No documentation was provided to her, no contract, etc. Mr. Spears Jr. referred to her as a liar to her brothers and family and advised her brothers that the pricing on the invoice she provided upon his request regarding the transport of her mother from Florida to Ohio did not add up. His personal opinion was not only unwanted to my friend and her family, but unprofessional and apathetic to the situation. The situation was that her mother had just died, and we were all trying to make it through making the proper arrangements for her mother and assisting her in making the preparations. She was unable to attend her own mothers viewing and funeral services due to Mr. Spears Jr. implying that she was pocketing a portion of the life insurance policy from her mother’s estate. Mr. Spears Jr. had implied that she had stolen money from her brother, who had made a contribution to help cover the funeral costs, and stolen from her mothers life insurance policy, which she was the sole beneficiary. Which was then signed over in full to cover a portion of the $4,000 cost to bring her mother home from Florida back to Ohio. Due to Mr. Spears’ behavior, and the blatant lack of professionalism, herself, her two sons, a handful of friends, and family members did not feel safe or comfortable to attend her mothers viewing/services due to the chaos and rifting he had caused within my family.

TTwo Harleygirl

I stopped in to donate to a friend's billing. There was a family in the main office so I waited in the hallway. Another family came in to make their arrangements. The staff person excused herself from the first family, told the second family she would be with them shortly, and then walked up to me, took my payment, returned with my receipt. She seemed calm and confident in performing her duties with all of us.

Julie C

Thank you for allowing us (some) to view my son. To the wonderful Jennifer, God bless you 🙏❤️

Ray Valentine

The staff are amazing and the price is great! They do excellent work and are always a pleasure to speak with. Always willing to assist you and they go the extra mile to make sure you’re pleased!