Budget Truck Rental

V Mendoza

Don’t go here, I called to make a reservation and they told me to make it online which I did. After I made my reservation online I drove to the location just so they could tell me that it wasn’t available. Why not just tell me that on the phone? Or online ?!?!? I just wasted time, I was better off going with another company that would tell me right away if it is available. I am never using this company again, save your time, go somewhere else.

Anthony Russell

I normally rent from enterprise but on this particular day Budget was open later so I went ahead and made a reservation. Everything was great until I arrived at this Merced location. When we arrived we checked out 3 possible suv's we liked. When we went in however, the lady said she doesn't have anymore vehicles for rent. We told her and shared with her our reservation. She still insisted she had over booked and she had nothing. She told us that the suv's parked outside were reserved. We told her we have a reservation. She still insisted she had nothing to rent for us. It was obvious this lady did not want to rent us a vehical. Maybe it's because my wife was of a different race or I was a different color or maybe even that she was not understanding that we had a reservation for one of those suv's. I don't know. We didn't want trouble. This lady who said she was the owner gets a big fat 0

Keisha Smith

I've gone here 3 times and probably won't come back. One of the women who work there is rude every single time.

Stacey W.

I have utilized this Budget location on two occasions, once to return a car driven from LAX, and once to rent a car for a weekend trip. On both occasions, I found the service to be excellent and professional. I travel fairly frequently for work and have found that it's rare that rental-car staff complete the traditional "walk-around" of the vehicle and take the time to explain small, but significant, details regarding the vehicle's operation. I have found that the kind woman who operates the facility is always helpful, friendly, and willing to take the time to talk to me and answer questions. This is definitely my favorite spot for renting cars locally.