Quality Inn Litchfield Route 66

hikaru2521

Dirty rooms and unfriendly staff. Long hair littered the twin beds when we checked in. Could this be an issue with the laundry or was it simply not done? The floor looked like it was vacuumed with a broken machine or not at all. The staff was unwelcoming to boot. Hotel has smoking rooms mixed onto each floor with nonsmoking rooms. We expressed suprise about the smoking rooms and the lady at the desk got very hostile with us about discriminating against smokers... suprise... my party smoked. It's clear they are used to people being rude about that but you cannot assume everyone that mentions it is going to be nasty.

Steve B

First time experiencing bedbugs at a hotel. Only reason I'm giving two stars instead of one is because the staff was very accommodating and apologetic. I was put in a new room on a floor away from the bugs that instant (it was 1 am when I saw them), and I was refunded for the night when I checked out the next morning. Other than that, the floors in both rooms were slanted in many spots, making it uneasy to walk a lot of the time, and the walls were cracking in some of the corners. Overall, poor hotel, nice staff

Angie Havens

The most important thing to me was I wanted my room to be clean. I have to say my room was very clean. So whoever was the housekeeper for Room 105, you are awesome! The check-out and check-in was an easy process. I found for the price it was everything I needed. My stay was just overnight so I cannot evaluate any of the amneties, but if I ever need a room down that way again, I would choose to stay there.

CaRLa AnN

The 2nd shift lady was so rude! Everything about her was rude! The room we stayed in the bathroom ceiling looked like it was going to cave in. The comforters and mattress protectors were stained up. The desk chair was stained with white stuff. I will say the 3rd shift and manager were very nice! Also, our room was discounted and got a recipe saying it was charged one amount but our bank account said a larger amount!