Louisiana Dental Center - Zachary

Glenda Johnson

Maria was very patient and helpful she took her time and explained everything to me

Wandna Horton

The hygienist Molli Didier did an awesome job with my treatment plan and explaining everything that had to be done. Her chair side manners were excellent. Before being seen by her, I questioned whether or not, I was going to come back. It was very disappointing to hear some of the staff refer to patients in their 60s and 70s by their first name’s. I worked in healthcare for over 20 years as a dental assistant, and a CNA. that was totally unacceptable. All patients should be treated with dignity and respect. I come back on October 3 for feelings after being seated all you could hear, was the employees talking about their personal business. You couldn’t even hear the music until the Dentist walked in. The dental assistant was horrible I asked if I could rinse my mouth before the procedure she acted as though she was offended by my asking. THANKS TO Molli and the dentist I will continue to have my work done there.

Brandi Malmberg

I brought my son in because he was complaining of his mouth really hurting him, and his Dentist was out of town. I was under the impression when calling the office, they would be able to offer some sort of immediate relief. The facility is beautiful and well decorated. I felt like every patient should receive a pedicure, because that was the feel this place gives. However, the staff (besides the receptionist) just weren’t up to par. It’s like going to a Target with Dollar Tree quality and care. The first assistant took us back to a room, didn’t talk much at all, and proceeded with X-rays. It took her 2 times of my sons whole mouth to get the X-rays she wanted. Then we sat and we waited. Another girl came along and redid all of the X-rays, again no one was talking to us or letting us know anything, but they were quietly discussing to each other right in front of us. Then the Dentist came in, Dr. Marcie Adams. She introduced herself, then chatted quietly about my son’s teeth with the other girls right in front of us (who were wondering the whole time what the problem was with his teeth) but not loud enough for us to hear. Meanwhile another worker walks up to show her some denture mold she did and they discussed that for a minute or 2. I found that unprofessional…She’s with a patient, and this isn’t Dental school anymore. I felt like everyone there was fresh out of school and still learning. Then Dr. Marcie Adams turns to me and says “they’ll work up a treatment plan for him and come back to schedule with me.” A treatment plan for what Dentist?! What is his trouble? What’s priority to relieve his pain?! We sat in this room for an hour and a half, and not one time, did anyone tell us anything of his condition. She answered some of my questions with tooth numbers which I don’t understand. For the rest of my questions about priority and how soon should he have work done, she responds “she just does teeth and they’ll (pointing to the X-ray girls) work out the treatment plan and scheduling”. That’s all I needed to know… the workers that took 3 tries to get X-rays and never said a word to us are in charge of my son’s plan and YOU as the Dentist can’t tell me anything. I didn’t walk out right then and there as much as I wanted to. I waited 30 more minutes for this treatment plan so I could show his dentist. The girl handed me a treatment plan that they worked out with insurance. The plan indicated only numbers for my son’s teeth and medical terms for what needs to be done for the next 6 visits for him. I’m sorry but he’s 7. So it is molars, adult teeth, baby teeth, what’s necessary and what’s not?! I couldn’t believe this is what dentistry has been reduced to. It was a complete joke, and there’s no way I’d go back or allow them to operate on my son.

Juon Collins Wilson

Great bed side manner . Very professional. Service areas are always so clean and well maintained. Dr. Peters is and his team listen to their patients and are phenomenal medical ! The check in station staff are also awesome!