SpringHill Suites by Marriott Lake Charles

Norma

Positive: the area and cleanliness Negative: I didn't like when I asked for more towels, the FD person told me to bring the dirty ones in order to get more

Verified Hotel Guest

Positive: The Location was great with the casino and other restaurants nearby Negative: Shower was not very clean

Alicia Houston

I don’t know if there were some extreme circumstances as to why this would happen on this particular weekend, but this was one of the most annoying hotel stays ever. the walls are so thin you can hear any activity from out in the halls (even from the furthest end from you) and it especially makes it worse if all the guests are up stomping, screaming, talking very loudly, and running through the halls during all hours of the night. needless to say, sleep did not come easy. as if that isn’t already more than enough, the ac works really well, but only for the 10 minutes it’s on before it shuts off again. when it’s having it’s “break” you may as well be outside in the louisiana heat. don’t stay here if you like a quiet environment, i feel like the casino brings in a rowdier crowd that will definitely keep you up all night conversing in the halls with no care in the world.

Christian N

Greatly enjoy this property, front desk staff is always nice and in a great mood. Met the housekeeping manager on my most recent visit and it was a great interaction. This is my 4th (maybe 5th I’ve lost count) week here for a work project and I have not had a single issue.