Citi

Category: Bank

Address: 170 N Main St, New City, NY 10956, USA

Phone: +18452131994

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–5PM

Saturday: 10AM–2PM

Reviews

Miriam P (The Planning Mimzy)

Sep 13, 2021

This is a review of Citi Bank, not this branch. I have not found any other way to file a complaint or leave a review. Citi Bank engages in bad business practice when it works with businesses regarding their credit cards. Little to no information is given on how payments are applied and no notice is given when changes are made to the balance due to a promotion ending. Citi bank does not accurately inform its employees on this information, nor do the stores inform their employees, so the customers are left with the bare minimum, if that, and all the punishment should something happen. Their statements have this "information" with no explanation or clarity on what to do if you need to allocate payment to a certain place. They make the decisions based on a 2009 bill, but do not communicate this clearly to their own employees or the customers.

Ben Fish

Jan 4, 2021

Honestly the worst bank in town hands down. Phones don’t work for 5 years now

Steven Sherman

Sep 1, 2020

I think the branch is great with plenty of competent staff on hand. The key employees are are great, namely, James Dumphy, Lisa, and Tom Madden. If they “know” you, you won’t have any problems here. If they don’t know you, things will be a bit more challenging because the banks job is to “know” their customer for security purposes. I’m happy here.

Sammuel Melendez

Aug 8, 2020

Friendly Staff. Usually fast transactions when I go.

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Questions & Answers

can i come in to open an account at this time

bineth aron | Aug 24, 2022
Helen Russell | Sep 23, 2022

Yes, there are associates available

Any late hours at this branch?

Liz Martinez | Oct 24, 2018
Daniel Zapata | Oct 24, 2018

Mon & Fri they are open until 5 pm. Tues, Wed. & Thurs open until 4 pm. Sat. Open until 2 pm.

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