Big Apple Mobility

Category: Wheelchair store

Address: 241 W 37th St, New York, NY 10018, USA

Phone: +12126624548

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Michelle Naese

Sep 26, 2022

Highly recommend for any mobility needs while in NYC! Super kind & helpful - by far the easiest process I could have asked for.

Marilyn Alvarado

Sep 22, 2022

This place is awesome! I called last minute to ask if they did same day rentals and Jose said yes we can. He asked what time do you need it, I said asap, he said I can have it delivered in an hour to your hotel. Definitely a life saver. My mother loved using her mobility scooter all over Macy’s and time square. I originally booked for one day, but ended up adding an additional day. Jose went above and beyond with great customer service.

Carrie Smith

Sep 16, 2022

Awesome place. Was visiting from out of state and git hurt and needed a mobility chair. Couldnt have been happier with the price,, ccess and customer service.

Phillip Tru

Sep 12, 2022

Awesome place. I rented a electric wheelchair to test it out for my mother-in-law for a trip. The wheel chair was amazing and very easy to use and assemble. The best part was the pick up and delivery service of the wheelchair you guys provide. Made my life so much easier. They are very accommodating and great service. Highly recommend them. The wheelchair got delayed for a day from the airlines. Big apple was accommodating during the mess the airlines made.

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Questions & Answers

Hi. Will be um NYC next sept. With my wife that has some mobility limitations and I am looking for mobility scooter rentals. My question is there is a double cokpit scooter Which de could rude together?

Claudio Miranda | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

Yes, they call it a Golf Cart, however it is illegal to use in NYC, so we can't it.

Can we rent a normal motorcycle?

charlie chaplin | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

No, Motorcycle rental is illegal in New York City. However you can go across the river into New Jersey and rent one there.

I will be in Manhattan from March 24 to 30. I am Disabled and I would like to know if you have a "3 Wheel Rental Rates * available, what is your price for 5 or 6 days and if there is a discount for PMR with 65% disability? My weight is 175 pounds

Luis Angel Aguilar | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

Rental rate for 5 days is $185, and the delivery and Pickup fee for Manhattan is $20.

do you rent for cruise passengers? do you deliver to the cruise ships?

Eva Marie Colla | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

Hello Eva, Yes, this type of rentals requires a meet and greet, VIP check in is 11:30AM for the cruise ship and general boarding starts at 12:30PM, so depends on which type of check in you have, we will meet you in Level 2, check in counter and hand off the scooter to you. When you deboard the ship on the final day, we will meet you at the exit after you finish with custom. Thank you for the question. Alex

Do you need a prescription

lLAURIE EDMUNDS | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

We are a retail store that doesn't accept insurance, so no prescription is needed for purchase of any of our device. Thank you for your question.

Food near big apple mobility

Michele Lisandrelli | Oct 24, 2019
Big Apple Mobility | Oct 24, 2019

There must be 100 restaurant's within a 5 block radius from where we are, everything from Chinese to Pizza and Wolfgang steak house.

how long for delivery to 10023 gogo elite

Robert Zenhausern | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

We can have it there the same day if order by 1PM.

Did you take Medicare?

Maria Flores | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

I am sorry, we do not. Big Apple Mobility is a retail store.

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do you sell these scooters?

debbie jones | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Yes, we are the authorize Pride Mobility in New York City.

what is your cancellation policy for a lift chair rental that will be local?

Flo Field | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

I am sorry, we do not rent lift chairs for sanitary reasons, as we have no way of properly disinfect it in our store facility. Thank You. Big Apple Mobility

Do you have wheelchairs with rubber wheels(bicycle style wheels)?

Vaino Ader | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

We sell wheelchairs with rubber wheels, but they are not available for rental. Thank you.

can you repair one of the foot rests of my wheelchair? If so, I can bring it in. thanks

Bim Bissell | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Hello Bim, We don't repair foot rest, as the labor cost out weight the cost of replacing the footrest. We do stock the foot rest if you want to have it replace. Thank you. Big Apple Mobility

Hi, I will be visiting the US and will bring my powerchair along. Can I rent a 110V charger from you for 6 days? Thank you in advance! Best regards: Matyi

Matyi Nagy | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Hello, I am sorry, we do not rent chargers, however we do stock them for sale. Thank you. Big Apple Mobility

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Hello, I will be in New York next week, I come from Italy, is it possible to rent a motorbike? Is the European driving license valid? Thank you

gioele calcagno | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Hello, We do not rent bike, we rent Mobility Scooters and Wheelchairs, there're plenty of bike rentals in NYC, so no need to make arrangement ahead of time. Enjoy NYC. Big Apple Mobility

Are all major credit cards accepted?..Do you come to people homes to service wheelchairs that are brought from you?

Lorraine Whitfield | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Hello Lorraine, We accept all major credit cards. All our power mobility device comes with 1 year bumper to bumper manufacturer in home warranty, after the 1st year, Big Apple Mobility can provide in home service at the customer expense. Thank you for the questions.

I’m coming to New York from Uk in June. Can I hire a wheelchair for 4 days? Your web page doesn’t appear to allow my UK address?!

fifi Flower | Oct 24, 2018
Big Apple Mobility | Oct 24, 2018

Yes, that is exactly what we do, on the address section, just type in the hotel address of where you be staying. Thank you and see you in New York.

Hi, we are coming to New York June 2018 and my Dad is looking to rent a motorized scooter for 5 days. Do you do that? How much would it be? Thank you. Angie

Angie Nonis | Oct 24, 2018
Roberta Singer | Oct 24, 2018

Do you rent power wheel chairs (NOT A SCOOTER)? Cost Per month?

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