Walk In GYN Care

Susan Gunther PhD

Everything was great up until medications were not called in correctly to the pharmacist. Still waiting to receive medications to start to feel better.

Nataly Chavez

I’m extremely disappointed with the quality of service this office has. I have been going to Dr. Gupta’s office for over 5 years and am confused as to why the appointment services are now terrible. I had an appointment at 1:45pm which I was on time for and did not get placed into a room to see a doctor til over an hour later and that is only because I mentioned I was on my lunch break and had to get back to work soon. The staff actively lies to you about the wait time to get you to stay and gave me the “you should be done in 30 min” or “you’re up next” lines and assured me that there were no walk-ins so that was not the cause for the delay. It wasn’t until after I was waiting in one of their rooms for 2 hours was I able to overhear other people talking outside also waiting for a doctor and that I was definitely not next. This was also a rescheduled appointment since the office emailed me a day before my actual appointment to let me know my appointment was cancelled and that I needed to reschedule. If I’m expected to follow their schedule and make an appointment and get there on time I also expect the office to follow their own appointment schedule as well. This office cares more about scheduling as many people in one day to bill everyone out and does not care about how long everyone waits. 2 hours is ridiculous and if I had waited to see a doctor it would have been longer. I walked out and attempted to tell the receptionist but at that point there were multiple people waiting to talk to her. So not only did they waste my time and kept my copay, but they have not contacted me since and I have not been able to reach them by phone either. Bottom line-stop prioritizing billing patients out and have a bit more consideration for other people’s time.

Niema Mack-Richards

Dr.Gupta and her staff are all kind,caring, professional and always greet you with a smile. I have never had any problems

Sumyia Pervez

Been coming here for years but my last visit was it- Dr. Gupta is almost always never there. She was the one who I really wanted to see each time but wasn’t able to. Wait time is excruciating! Minimum 2-3 hours and up for the last 3-4 times I’ve gone. The feedback is non existent as they put it up on portal online which does not work. When you call to get result, they put you on some answering machine who does not return calls. Went early July and still haven’t received a call on what my results were. They said “no call is good news” but I wanted to know details abt a specific test. Will be looking for someone else…