Address: 4601 Spicewood Springs Road, Bldg II, Ste. 100, Austin, TX 78759, USA
Phone: +15123454664
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–4PM
Saturday: Closed
Lisa Crawford
Professional, knowledgeable, explained things well. Kind.
Caroline Scott
These folks are the best! Have helped me with really annoying balance issues. Highly recommend.
Rafael Salguero
What an absolute horrible and traumatizing experience. My 81 yr old mother is suffering from severe dizziness, she has an appt with her ENT doctor but it's 3 weeks out so his office recommended we visit 360 to see if they could help. The lady that "helped" my mother was so uncaring, dismissive and aggressive. Completely unhelpful and unprofessional. She began speaking of three possible solutions, one of which was medication that would affect her nervous system. That was all she said about that. The second was a therapy she mentioned that she could not bring herself to explain properly. When I asked to explain that procedure she immediately got defensive and started scolding me of having "bad energy". My mother was so distraught and confused, I had to take her out of there immediately. I could not see her subjected to such blatant disregard. Mother ended up crying in the car not understanding why this woman had been so dismissive and unwilling to properly explain the procedures she was speaking of instead, choosing to scold "negative energies" simply for asking questions so we could understand what procedures she was speaking of. It left my mother very scared and more confused. It was downright cruel. Cruel to treat someone this way that is scared about her health and trying to find answers. It takes nothing to be kind and compassionate to someone's health problems. You people need to do better. HOW DARE YOU!!! Your "therapist" made my mother go through trauma, confusion and emotional distress. My treatment of my mother's "therapist" was unacceptable??? Please say how that was so. Really. Say how. I only got up and walked out while she scolded about "bad energies". You people are poor in character and shows lack of compassion. You need to say how I was disruptive. Please state facts. UPDATE: They are saying I was rude to their staff without citing an incident or how I was rude. I was dismissed for asking questions they are not qualified to answer. They just pretend they are qualified. Also, it has already been stated in YELP about your mistreatment of veterans and elderly in general. Shame.
Daniel Thompson
Excellent practice. I recommend highly!
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New Patient Forms can be downloaded and printed on our Website. If you go to our website, under the For Patients dropdown you will see "New Patient Forms."
We are currently a Medicare participating provider for vestibular diagnostics and physical therapy services. Please note that if you're in a Medicare Advantage Plan or other Medicare plan, your plan may have different rules. If you are unsure as to whether you will be covered, please call your insurance provider and ask about outpatient physical therapy and/or vestibular diagnostics. We currently accept Tricare for Life as a secondary insurance but not a primary due to reimbursement rates. We do offer payment plans, but if you are unable to afford therapy please call us and we will work with you to find a solution. For more information on which insurances we accept and do not accept, please visit our "Insurance" page of our website under the heading "For Patients."
We accept limited plans of workman’s compensation, please call for details.
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