Dell Children's Medical Center

Category: Children's hospital in Austin, Texas

Address: 4900 Mueller Blvd, Austin, TX 78723, USA

Phone: +15123240000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

ali alkhayyat

Oct 24, 2022

I wish if there was negative stars that I can give . Waiting for 4 and half to see a doctor in the emergency room 😡

Amanda Mena

Oct 23, 2022

7hr wait on a “slow night” followed with a laugh by the front desk worker. Triage nurse was absolutely dismissed and clearly hated her job. Hope they get better staff.

Keith Corkran

Oct 22, 2022

Left you the message you requested, and as expected you never called back. Luckily we were able to get to St David's and get treated, we've been there for 5 days and will likely be there for another 4, apparently not sick enough for Dell Childrens. I wish I could lower this star rating. Cannot wait to get your bills. I think I might simply hand them to an attorney. Don't bother with another response.

Stacy Torres

Oct 22, 2022

My sister and brother and law were there with both of my nephews and I literally had to call FROM COLORADO to find out what the heck is going on and why they have been wait for 7 HOURS from 11pm to 9am with a 4 years old and an 8 month old with HIGH fevers. Why do I have to call from another state to get a straight answer. Upon other reviews this hospital needs a reset with higher standards. Do they not know what I high fever in an 8 month old can cause????? It’s pretty serious and if this causes long term damage to my nephew it’s not going to be pretty legally. I advise you Texans to make sure this hospital gets the reset that it needs because even though times are tough and there are a lot of places short staffed, the experience my sister had is unexplainable. To have nurse saying “Idk” and not giving an eta or at least how many people are ahead on the list is ridiculous. I’ve had my negative experiences in hospitals but I’ve also had very positive experiences so it’s not impossible to have people that care in a hospital to make sure you and your family are taken care of. I’m honestly disgusted.

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Questions & Answers

to whom should I send a donation to Dell Children's Hospital?

Susie Dudley | Oct 24, 2019
Peter Gregg | Oct 24, 2019

If you go on the Dell website there is a donate button for online donations. If you want to give $10k or more there is a planned giving link in there with a contact person's phone number.

Recommendation for mylar balloon delivery are allowed??

Barb Melton | Mar 27, 2022
ATXMichael | Mar 27, 2022

Mylar's are allowed. Latex balloons are not

Heeelp I need to voulenteer even though I’m just tennnnnnnnn!!!!'!!!!!!!!!!!

Kavya Gupta | Oct 24, 2019
Renee Mendoza | Oct 24, 2019

You can still call and ask. There may be alternative ways to volunteer. :)

My baby is 3 weeks old and I am worried about 14 hours without being able to do popo

Vanessa Castillo | Oct 24, 2018
Barbara Luna | Oct 24, 2018

That can be dangerous for your baby, it's best to visit the pediatrician

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Number too billing

Eleta Sanchez | Oct 24, 2017
Darshan Satyamurthy | Feb 25, 2022

Yes

Is there a cafeteria here at Dell Children's hospital

David Faz | Nov 27, 2021
Kristal Hellerud | Nov 27, 2021

Yes! 1st floor. Very good!!

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Hello, I have my 2-year-old boy, he has everything and a fever and he will not go away, you can check it

Walter A | Oct 23, 2021
Darshan Satyamurthy | Feb 25, 2022

Hmm. Get well soon

An insect bit my son take him to this hospital at 12 Am we was on ER for 5 hours after that time I ask the nurse how long we gonna see his doctor she was very rude and all people there was made I leave the hospital with my son with his pain

behrooz ebadi | Oct 23, 2021
Darshan Satyamurthy | Feb 25, 2022

Sorry to hear but a lot of people had same issue

How I can get access to the corporate office and or someone over the facility?

Vernetta Moore | Oct 23, 2021
Darshan Satyamurthy | Feb 25, 2022

I think it’s not straightforward

Are scheduled appointments still scheduled in incliment weather

Margarita Vega | Oct 23, 2021
Darshan Satyamurthy | Feb 25, 2022

Mostly yes

Does your hospital do oral COVID tests?

Isabel Gonzalez | Oct 23, 2021
Darshan Satyamurthy | Feb 25, 2022

No not anymore

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When will the COVID-19 vaccine be made available?

Dell Children's Medical Center | Oct 23, 2021
Dell Children's Medical Center | Oct 23, 2021

We are following local and state government and health department guidelines for COVID-19 vaccine distribution. For the first doses of vaccine available, front-line healthcare workers have been prioritized. As vaccine appointments are made available in your community, additional information will be shared. Answers to frequently asked questions can be found on our website at ascension.org.

When should I use the one-call line?

Dell Children's Medical Center | Oct 23, 2021
Dell Children's Medical Center | Oct 23, 2021

If you have questions about your care, are looking for your closest Ascension Seton location or want to let the team know you’re on your way when seeking emergency care, the one-call line is the right option for you. Our Patient Access Representatives will listen to understand your questions and concerns, help connect you to the right options for your care and assist in scheduling your care if needed. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

Will the hospital take crocheted caps for children at dell

Judy West | Oct 23, 2020
Dell Children's Medical Center | Oct 23, 2020

We are currently halting in person donations, but can still accept donations by mail to the address below. Thank you. -Ascension Texas Community Manager Dell Children’s Medical Center Child Life and Expressive Therapies Dept 4900 Mueller Blvd Austin, Texas 78723

How do I donate toys?

Dinosaur Drummer | Oct 23, 2020
Jr Cardenas | Oct 23, 2020

During regular business hours just go to the hospital, check in with security and tell them you want to donate and they'll walk you over to the respective departments.

Can we give gift baskets to Dell Children’s Hospital?

Ari H | Oct 23, 2020
Rahul Bhandari | Oct 23, 2020

Yes, they can help you at the reception with that.

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How can i volunteer?

Emad Chedid | Oct 23, 2020
Renee Mendoza | Oct 23, 2020

Call the main line and just ask who to get in contact with to volunteer. You may also be able to do it online.

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I would like to know if you have the 18 month vaccine here

Oscar Bobadilla | Oct 24, 2019
Oscar Bobadilla | Oct 24, 2019

someone knows where they can have them

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How can I treat some sore on my son's lips

Eloisa Lopez | Oct 24, 2019
Jeanne Masters | Oct 24, 2019

Medical questions need to be answered by the hospital itself or some other medical staff. Sorry

Hello, I have 4 girls and this Christmas I want to take them to the hospital so they can donate a toy, but I don't know where to start. They were buying a new toy for a girl. If someone can help me. Thank you

Esmeralda Garcia | Oct 24, 2019
Jesse Silvestre | Oct 24, 2019

I say you talk to the hospital and ask them.

My sister doesn’t have medicine for her type 1 diabetes’s can I go right now to get some?

Julissa Avila | Oct 24, 2019
Samantha Niskern | Oct 24, 2019

If you are going to the er, yes...

Hi! We have an appointment with Dr. Murdock (orthopedic specialist) at outpatient services tomorrow. Can you tell me which entrance we will have to take? (On Barbara st. Or Mueller Blvd?)

Xuandung NGUYEN | Oct 24, 2019
Kara Clark | Oct 24, 2019

You will be going to the Specially For Children building at 1301 Barbara Jordan Blvd. The entrance is the first right between that building and the Ronald McDonald House. Take the right and the parking garage is straight ahead. Central Texas Pediatric Orthopedics is on floor 3 in Suite 300. Hope that helps some!

Does anyone know the visiting hours ???

Berenice Zarate | Oct 24, 2018
Jesse Silvestre | Oct 24, 2018

24 hours

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What is the speedy bus number

Rosa | Oct 24, 2018
Ellie Monster | Oct 24, 2018

Not sure. I'm sorry

How far is it from manchca

Keatherine Hernandez | Oct 24, 2017
Domonique Whiters | Oct 24, 2017

25-30 mins

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