O'Reilly Auto Parts

Scott “Rodman” Nelon

Great service and always a laugh with the complexities of employees working there. Always leave smiling even though I go there with a problem to start. Best auto parts location to go to in Brownwood tx and I am a 30 year mechanic so this should speak louder than the oversized leprican working there that's always a blast to hear what he says next. Only thing they need help with is the paint department and knowledge of mixing.

L English

Great customer service by Terry! We truly Appreciated his knowledgeable assistance this morning! We made a second purchase for future vehicle maintenance because he was so helpful!

Slippery Dog

Most depressing place I visited today. Lady behind counter was less than helpful..tried to make a joke to ease the awkward silence, didnt work. Bought windshield wipers. Hope that her day gets better.

Nadine Prather

Terrible customer service. Asked for a starter and an oil filter. The gal brought the wrong starter to the counter. She then went back and got the right one. I told her the filter didn't look right either but she didn't swap it out. I was right. Got home and it didn't fit. Called and gave someone else the same information and he gave me a different filter number. Have to go back to the store (1 hour round trip) to swap it out and the charged me more money. Ridiculous.