Austin Regional Clinic: ARC Bee Cave

Jeff Hodges

This ARC and Dr Prat are some of the most incompetent healthcare providers I have ever dealt with. No body will answer the phone, nobody will respond to messages through the portal. My wife has been violently Ill for 9 days with what turns out to Ecoli. We have sent several messages and not one single person has the common decency to respond to us. I would be embarrassed to work here. Look elsewhere for your healthcare!

Franka Jahnke

Corporate and impersonal. Very money rather than patient oriented. Refused to see me or even give me advice other than go to the ER if I thought I was close to dying during Covid pandemic. Neighbor told me what her doctor advised and I got better.

Lisa Seale

Worst office contact. The office is extremely difficult to deal with. Getting someone on the phone can take hours.

Coffee & Coughdrops

I was seen for a medical condition.Dr. Wang was not confidant in his ability to diagnose me so he referred me to a specialist. I was told that I would need to have a specialist fill out the short term disability paperwork for the work I missed due to the condition. When the specialist told me (before getting my sleep test back from me and even seeing the results) that the paperwork had to be filled out by a primary care provider for the time I was sick, I tried to see if Dr. Wang would be willing to write a note to my specialist saying that it’s up to the specialist since he didn’t feel confident in his knowledge on my condition. Instead, The nurse for Dr. Wang accused me of fraud when I was just asking if I could get a note from them to the neurologist that I’m seeing. She told me that “they won’t risk their licenses for you”. I feel belittled and accused of being a liar just for trying to have them fill out information about the visits I had for Cigna.