Address: 211 Walter Seaholm Dr Unit LR 140, Austin, TX 78701, USA
Phone: +15124723937
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–6PM
Seena Vajed
Had a phenomenal experience visiting this office! Ali from their team went above and beyond, not just for me but also my close friend to make sure we got exactly the pair of glasses that felt resonated with us and our identity. Admittedly took us a while to find just the right one but he was super patient and accommodating with the huge range of options they have. Loving my new pair of glasses!
Kelly Griffin
Exceptional experience.
Valoria
Indeed the worst experience I've ever had with any stores or services in town. The staff member wearing a J.Crew T-shirt on Sat Oct 15 had no interest doing business. For everyone who value their time, pay attention. They require the customer set up an appointment to simply receive quote for your glasses, given you already have your prescription and choice of frame. The staff said the following to me, "You *have to* set up an appointment with me *next Monday* to receive the quote. I won't be able to email the details to you." This was after I was asked to write down my email address. I asked about a specific frame to get a quote for the total, with prescription and insurance information provided. I believe my ask was not unreasonable as that's just ordinary for my go-to optometrist. If you require me to pay another visit in person and sit there for half an hour to wait for your information gathering, that's just outrages for busy city life. How do people feel about going back to the office? Most do complain about the overhead like commute. Previously I visited Domain location with my boyfriend the other day. The staff was helpful. I read reviews here and recommended Optique. With this, I felt like a slap in my face. I informed him to pass on as he's a busy man, and I will tell the same to friends and colleagues. If you don't respect and value my time, I can't think of any reason to let you have my business. Another issue I noticed today, they don't carry designer brands.
Christopher Jones
Awesome experience having an eye exam today at Optique in downtown Austin. They were friendly, professional, punctual and I felt like I was in excellent hands. Five plus stars
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Hi Mina! You don't need an appointment to come look at/ pick out frames and lenses. Come in anytime during our office hours. Thank you for reaching out, and we will see you soon! -Dr. Rhodes
With our in-house lab, we have the ability to provide one-hour service for many prescriptions. If you choose a different lens that we don't carry in-house, we generally recommend a wait time of 1 week for single vision lenses and 2-3 weeks for bifocals or progressives. Although, it is usually much faster than that. If you are custom-ordering a frame, the lenses will not be made until we receive the frame first. If we are using your insurance's lab, it is subject to their own individual wait times.
We have select brands that we carry in our store. For anything else, we can get your contact lenses within a few days. We can also ship your contacts directly to your home or business, and we provide free delivery as well.
Yes! We make the majority of our patient's prescription lenses in our own lab, where we can precisely control the quality and accuracy of the design of your lenses. An exception would be if your insurance lab requires us to use their lab instead of ours.
We recommend blocking off about an hour of your time to make sure you can park, get checked in and have enough time at the end of the exam to look for glasses.
Yes and no. We have about 50% of the frame lines that are the same at each store, but each store also has its own unique collections.
Yes! We love children. We highly recommend kids come in for their first eye exam by at least pre-K or before Kindergarten at the very latest.
Yes! In most cases, especially if you are experiencing a medical eye emergency, we will fit you in on the same day. If you are coming in for a comprehensive check-up and we are fully booked for the same day, we can usually get you into the office within a few days.
Yes, we validate parking for 1 hour at our Seaholm location.
Optique accepts many vision and health insurance plans. For a list, please visit our website or contact us to verify we are currently accepting your insurance.
To help us serve you better, please bring the glasses that you currently wear, including over-the-counter readers; any old written prescriptions for your glasses and contact lenses; boxes of contact lenses that you currently wear; and a complete list of your medications and/or eye drops that you currently use. Please also make sure to fill out any electronic forms we send you prior to your visit.
Yes, our optometrists carefully examine your eyes for many eye diseases, including dry eyes, diabetic eye exams, glaucoma, cataracts, and macular degeneration.
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