PCS Wireless Inc

Taylor Johnson

Oh dear, here am I in the UK with a Pixel 7 Pro, and offered a trade in for my as new 12 Mini, no trade in kit arrived, but looking at reviews dare I even send it in to you? Oddly, I used to own a tech company in the US, in UT, the guy who owns it said you still owe him money and to stay well clear of you!

Y Y

First of all, the shipping of the trade-in kit was very slow, and if you read the trade-in terms and conditions carefully, it turns out that there is a considerable risk. In the worst case, the return deadline for the purchased terminal has passed + the terminal scheduled to be traded in may be confiscated due to 0 yen assessment & battery expansion. Google seems to be ignorant about the troubles related to the assessment, so this time I will return the purchased device and will not use Google's device trade-in assessment in the future.

T Suzuki

It was returned for 0 yen because the pixel 4a of the working product was out of order. The shipment of the trade-in kit was slow, and it took a long time to assess it. Of course, the terminal is not broken at all, and it does not tell me where it is broken. Do not use this company's trade-in program. It is a waste of time.

James

Evaluated my phone for trade in with Google, I was told I had sent a phone which I've never owned and it was worth less than the one I was claiming (and did) send. Raised a case with Google but they are insisting I sent a phone I've never owned. Total scam artists.