Quest Diagnostics

Beth Wagner

It was by far the best lab experience I’ve ever had. In and out in 15 minutes. Staff was super friendly. The phlebotomist had a vial filled before I even realized the needle was in my arm.

Jill Engelhardt

It was my 9 year olds first time getting blood work. We were in and out super quick. The staff was amazing and my son said it didn’t hurt at all.

D H

When I brought my daughter, we got in pretty quickly as a walk in. The phlebotomist made my daughter feel comfortable, as she has a significant fear of needles. My daughter said it was the first time she's had blood drawn where she didn't feel the needle. Positive experience. The reason for the 3 star review is because of my son's experience. We had no wait,so that wasn't the issue. Although he's 17, he has always had a significant fear of needles. After expressing his fear, the same phlebotomist disparaged his fears, stating that "all men are babies". So, I guess men aren't allowed to have fear and emotions? How ridiculously antiquated is that? It's that ideology that perpetrates the toxic masculinity that continues to be ever present in today's day and age. My son is still a kid, after all, and is allowed to be fearful and not be insulted or demeaned for his feelings/fears. It doesn't make him any "less of a man". Her demeanor continued to be less than professional and lacking empathy and courtesy, especially when he took a little while in the bathroom to produce a urine sample. He ended up having trouble going, and the phlebotomist was visibly irritated in having to wait on him. I think we'll be going back to LabCorp again for any future testing.

Jack Quinn

I should have turned around and left right from the start. The phlebotomist who call me into the office did so with an annoyed tone to her voice. I followed her into the room and placed my water bottle onto the "her" table and was abruptly told "take that water bottle off my table." There wasn't anywhere to place my things so I held my bag and bottle in my lap. Next, she proceeded to scold me for not making an appointment. When I explained that I had made an appointment on line she argued with me as if I was lying. Then, I explained that I have gone to three other Quest labs in the last two weeks and each unsuccessfully got my labs completed. She then scoffed at her colleagues lack of skills as if they were incompetent. She was so rude and unprofessional that I asked her if I should leave. I told her she seems annoyed or angry with me and I wasn't sure why. She said she wasn't and that I should stay. I am a cancer surviver and have had more lab tests done than I can count. I was obviously there because I am having health issues and she showed no compassion at all. Instead of making a rather stressful situation less stressful, she made it tens times worse with her tone of voice and poor attitude. She tried twice to get the blood but was unsuccessful as was her colleague with whom she called in to try also. Again, unsuccessful. At this point, I was so upset and stressed that I excused myself and left. In a world where you can be anything, be kind. This woman needs a lesson or two in compassion and empathy. Do yourself a favor and go to LabCorp.