Address: 13720 Smoketown Rd, Woodbridge, VA 22192, USA
Phone: +17035864000
Sunday: 8AM–8PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–10PM
Friday: 6AM–10PM
Saturday: 6AM–10PM
Mike “Bonjo” B
I am a loyal Lowe's shopper. I have no problem finding things. I will say most of the staff are helpful but not all. I don't usually stop the associates but the ones I have, they have been helpful at this location.
S K
Charged more than the displayed price. Worst customer service by Fatema. I purchased a vanity from the sale section. They charged the regular price at checkout. I was with a contractor and we had multiple items so I couldn't catch this error right away. After about a week I realized this error and went to the store to get it right. Sale tag was still there so I took a picture of it but it was about their time to close so I was asked to come back later. Next day I showed the receipt and the picture at the customer service desk. They matched the item number on both but Fatema decided to go and check the item by herself as the sale was from last week. She returned after about 15 minutes to say she couldn't find the sale tag and said "I don't know where the picture is from" accusing that I am making it up. I went back to the isle and found the tag. I went back to the cs desk asked her to come with me, showed the tag to her but she still refused to honor the price said the sale was over and she couldn't do anything about it.
Twila Davis Reed
Waited over 45 minutes for curbside after checking in with the app. After 20 minutes I started calling, went through the phone tree a bajillion times, got disconnected 3 times and finally got through at about 45 minutes. Took a while for them to find the order after that. And this was after waiting over 2 weeks for items they said were in stock when I placed my order. Ugh! I'm high COVID risk so going in was not an option for me.
Mohsin Qureshi
Customer service is pathetic don't wanna say more
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No not that I know
Call early in the day and keep calling. I was there yesterday and had to wait 15 minutes in line for customer service counter.
Must have mask on sanitizer available at register and when you enter store.
Yes they have carts.
I'm not for certain but they do stock the Rock Doctor sealer and polisher.
Please check out Lowe's website.
You could also put in a complaint online via their automated system, they will get back go you.
Yes
Not from me. I just rated the store. Go to, call, or use the Lowe's website.
They hate their customers. Their online fulfillment manager is especially bad.. I stopped shopping here, the customer service at North manassas lowes is much better.
Call their corporate office or email Marvin Ellis their CEO.
I havent har any trouble shopping there
Depends on the products purchased and if set up or haul away is needed.
Available what?
Yes, for many but not all doors.
Buy a rake @Lowes,they have good ones,and many choices.
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