Lowe's Home Improvement

Category: Home improvement store in Woodbridge, Virginia

Address: 13720 Smoketown Rd, Woodbridge, VA 22192, USA

Phone: +17035864000

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Mike “Bonjo” B

Oct 23, 2022

I am a loyal Lowe's shopper. I have no problem finding things. I will say most of the staff are helpful but not all. I don't usually stop the associates but the ones I have, they have been helpful at this location.

S K

Oct 22, 2022

Charged more than the displayed price. Worst customer service by Fatema. I purchased a vanity from the sale section. They charged the regular price at checkout. I was with a contractor and we had multiple items so I couldn't catch this error right away. After about a week I realized this error and went to the store to get it right. Sale tag was still there so I took a picture of it but it was about their time to close so I was asked to come back later. Next day I showed the receipt and the picture at the customer service desk. They matched the item number on both but Fatema decided to go and check the item by herself as the sale was from last week. She returned after about 15 minutes to say she couldn't find the sale tag and said "I don't know where the picture is from" accusing that I am making it up. I went back to the isle and found the tag. I went back to the cs desk asked her to come with me, showed the tag to her but she still refused to honor the price said the sale was over and she couldn't do anything about it.

Twila Davis Reed

Oct 18, 2022

Waited over 45 minutes for curbside after checking in with the app. After 20 minutes I started calling, went through the phone tree a bajillion times, got disconnected 3 times and finally got through at about 45 minutes. Took a while for them to find the order after that. And this was after waiting over 2 weeks for items they said were in stock when I placed my order. Ugh! I'm high COVID risk so going in was not an option for me.

Mohsin Qureshi

Oct 15, 2022

Customer service is pathetic don't wanna say more

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Questions & Answers

Are your phones out today as of 1:05pm?

andrea coble | Oct 23, 2021
Paul “KINGFISH” Stoner | Oct 23, 2021

No not that I know

Why can't anyone pick up the phone? I have been calling for 2 days and no one picks up. A delivery was supposed to have been dropped off 3 days ago but i have yet to receive an update or any communication.

Islam Kamal | Oct 23, 2021
Steve Cobratei (Cobra) | Oct 23, 2021

Call early in the day and keep calling. I was there yesterday and had to wait 15 minutes in line for customer service counter.

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What are the Covid safety practices like here?

Anonymous | Oct 23, 2022
Deborah | Oct 23, 2021

Must have mask on sanitizer available at register and when you enter store.

Do you carry patio furniture covers?

Johanna Gregory | Oct 24, 2019
Sean Vandenberg | Oct 24, 2019

Yes, they have patio furniture covers.

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Does Lowes have electric carts or wheelchairs to assist you with your shopping needs when injured, special needs, or elderly?

Nichole Gordon | Oct 24, 2018
Nakisha Turner | Oct 24, 2018

Yes they have carts.

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Does Lowe's stock the Daltile granite sealer in the Woodbridge store?

Wanda Sayler | Oct 24, 2018
Gainesra | Oct 24, 2018

I'm not for certain but they do stock the Rock Doctor sealer and polisher.

How is the cost of Garage door 32" springs & rollers Cost?

Bhuban J Shah | Oct 24, 2018
Nonie Elliott | Oct 24, 2018

Please check out Lowe's website.

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How to file a complaint I'm the Lowes in Woodbridge, VA Need District /Area Manager number

Millionaire Club | Oct 24, 2018
Kristi Klepper | Oct 24, 2018

You could also put in a complaint online via their automated system, they will get back go you.

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Dose lowes have truck rental?

Clifford Armstrong | Oct 24, 2017
Kristi Klepper | Oct 24, 2018

Yes

Hello, Please, tell me if i can buy from you pleated woven polyester cellular shade (for Bali blinds for replacement ), no mechanical parts ,only shade . Dimension of the shade : Cell size 3/4, W-31", H -72".

JP Pe | Apr 26, 2022
Homer Paden | Apr 26, 2022

Not from me. I just rated the store. Go to, call, or use the Lowe's website.

When I keep calling Lowes last 3 days call automatically hangs up. Every Store WHATS IS UP?!?!

Michele Gallant | Dec 27, 2021
B Dufresne | Dec 27, 2021

They hate their customers. Their online fulfillment manager is especially bad.. I stopped shopping here, the customer service at North manassas lowes is much better.

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11/20/2020 Is this location closed? No one have been picking the phone in any department.

James Le | Oct 23, 2021
Paul “KINGFISH” Stoner | Oct 23, 2021

I havent har any trouble shopping there

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Do you carry paint for awning?

조영길 | Oct 23, 2020
Anthony Smith | Oct 23, 2020

Yes the best paint ever, come try the sample.

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how much is delivery ?

Ricio Rozzey | Oct 23, 2020
Hardeep Grewal | Oct 23, 2020

Depends on the products purchased and if set up or haul away is needed.

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Are there any available Saturday

Monique Michelle Freeman Marziale | Oct 23, 2020
Gene Grant | Oct 23, 2020

Available what?

Does Lowe's sell television?

Cynthia Acquah | Oct 24, 2018
Uncle Duck | Oct 24, 2018

No

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Does lowes stock replacement parts for sliding shower doors

Sondra Scroggins | Oct 24, 2018
Rich Augsburger | Oct 24, 2018

Yes, for many but not all doors.

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Do you sell something that helps on raking leaves?

Joyce Lee | Oct 24, 2018
humaira ali | Oct 24, 2018

Buy a rake @Lowes,they have good ones,and many choices.

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