Hertz Car Rental - Mcalester - 1303 North Main Street HLE

Jerry Pizzillo

Very helpful, except for the vehicle selection.

Chrissy Dickmeyer

They said they are not a representative of Hertz. I had a rental car paid for with a conformation number. I drove from DFW airport to McAlester Oklahoma and they didn’t have a car for me. Tried to rent me a mini van for $300 more dollars after I had paid $250 for a Chevrolet Spark. The woman who worked there said if it were up to her they wouldn’t even rent vehicles. I contacted the Hertz headquarters and they said there is nothing we can do for you. Also if you ask for your money back it takes up to 10 days to get it. DONT USE THESE PEOPLE

Mark D

I needed to rent a car with no notice and they were the only place open and serving customers. Check-in / Check-out was very fast and the staff was friendly and service orientated. I would recommend them and would personally use them again.

Oscar McLaurin

One of the other local rental car companies didn't treat me like Hertz on my last rent. I pre-paid (don't do this. They will keep your money even if they can't help you) for a rental and when I arrived the car was smaller than I reserved. I pointed that out and they then offered an even smaller car (chevy cruze). So I asked for a next level up and she responded with a $55 upgrade fee for two days. The original car was a 2916 Hyundai Elantra but they offered a Toyota Corolla (not the same legroom in the rear). We needed something for four tall adults at that time and left with nothing. Hertz told what I would be getting and that's what I left with. It was cheaper than b<>^><t rental car and a larger car. Thanks Hertz.