Kay Jewelers

Category: Jewelry store

Address: 5080 Riverside Dr Ste. 212, Macon, GA 31210, USA

Phone: +14784748663

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Nat Blanton

May 10, 2022

I bought a bracelet online from the website told me it would be here before Mother’s Day then I look at it again and it said end off may so I tried to cancel the order they told me you only can cancel the order within 60 minutes of the purchase so ok it came in before it said but I bought a anther from a different company I tried to return it to this store like it says online but the Manager refused to take it because I paid for it with my PayPal account and didn’t want to Full with me at all and she could care less about the issue I will not deal with Kay’s anymore online or this store

Khristian Simone

Mar 2, 2022

The employees at this store could all use some customer service training. Two days ago I stopped by just before their opening time at about 10:50- no problem. I sat outside of the store in their view (they appeared to be having a meeting before opening) and then went back at 11:01. The employees in the store looked at me like I had three heads and didn’t even lift a finger or do any kind of courtesy wave to let me know that they were even coming to open the door since the door should have been opening. Even businesses beside them were opening their doors before 11. I was there on time because I was expecting quick service as like many of us I had things to do after. No problem. I just left and. And back two days later when they’d been open. Not one of the two female employees in the store greeted me, said hello or I’ll be with you soon, or anything of that sort. I wrote off the first incident but this is clearly a pattern. I’d rather drive to a different location, no matter how far, than give this store a dime of my money.

Brandon Williams

Feb 13, 2022

Amazing! Customer service.

charles oody

Dec 31, 2021

They were very helpful in hooking me up with a beautiful diamond and amethyst ring for my wife and reasonably priced too.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet do jewelry consultations?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers Outlet offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers Outlet repair watches?

Kay Jewelers | Jun 24, 2022
Kay Jewelers | Jun 24, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 25, 2022
Kay Jewelers | May 25, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Do you cut down rings if not purchased @ Kay?

Judy Jones | Oct 22, 2020
L. Wicker | Oct 22, 2020

Yes, as long as it is made of silver, gold, or platinum.

Do they do ear piercing

Gary Findlay | Oct 23, 2019
dennis kent | Oct 22, 2021

Definitely don’t

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