AAA - Mount Pleasant

Dylan Houston

I don't give many 1 star's. Took my car here for an oil change/tire rotation 9/15/2022. Noticed clunking and creaking noises a couple weeks later. Took it to another mechanic on 10/12/2022 because I thought it was suspension related and needed to go through them with Carmax's MaxCare. Turns out, the wheel studs were stripped and those had to be replaced. Cost me $227 for the diagnostic and the parts. I came back to AAA to ask whether or not AAA was willing to make it right. They were not. I am a AAA member of 5+ years. I am really disappointed. I will be filing a complaint to corporate and the BBB. Avoid this place.

Richard Mertz

Excellent service. Friendly staff. Get all of my car maintenance done here

David Corso

Bought euros. Fast service.

Emily Petersen

I have used AAA in the past due to it convince to my house and for the reason I can walk home and not wait for the car while It’s in the shop. They usually can get you on the books quickly which is nice: however this experience was less then desirable. All of them working there are pleasant but I had to leave my car for some parts to come in and due to my work schedule was not able to pick up until after 7pm. I paid the bill online and gave instructions on where to leave my keys and when I showed up my keys were locked into the car. I messaged them and said I would Get a ride back in the morning to pick car up. I showed up at almost 9am And they simply said yes they are locked in the car not sure how that happened but might be a while because we have to call a tow company to unlock it. Kind of unsure why I was not called and why it wasn’t managed prior to me getting there but was cool and waited. They got it unlocked 30 mins later and was on my way when I reviewed the bill on the seat of my car and realized I was charged 120 Dollars for a service that was not performed. I went and in and they said they would take care of it. Again they are kind but not all with it. If I had not looked I would have paid for a service I did not have. So I guess I would say they are friendly but not really smart. I will unfortunately have to find another place to go. Even with the AAA discount there prices are high.