Lithia Springs Ford

Category: Ford dealer

Address: 870 Thornton Rd, Lithia Springs, GA 30122, USA

Phone: +17709419000

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 9AM–7PM

Reviews

Aaronnette McFarlin

Oct 19, 2022

Richard was great. Great customer service and always providing great feedback regarding my car’s maintenance. Always finds the best deals for me.

Rhonda Davis

Oct 14, 2022

Terrible customer service in their service department. After a bad experience last year (and a call from the service manager to make it right) I decided to give this service department another try. Big mistake. I scheduled a "Mobile Service" appointment for a recall issue with my Ford Escape. The appointment was for 9:00am at my home. They did not show at the appointment time. So after 3 hours and 3 phone calls, I was informed that I had "cancelled the appointment" which was completely false. The scheduling person with whom I spoke took no responsibility for the situation and instead was rude, condescending, and accusatory in her tone. I might have been willing to accept that there was a misunderstanding, but I am certainly not willing to be treated poorly. Take your business to Pugmire. It's a little further out, but they seem to value their customers.

Earl White

Oct 14, 2022

They are always expensive

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Questions & Answers

What is the service department hours?

Charnette Darisay | Oct 22, 2020
Sherry Dunn | Oct 22, 2020

6am to 6pm mon-fri & 7:30-3:30 sat

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Heard the news that John Bleakley Ford was sold, are the same employees still there?

Connie Gundrum | Oct 23, 2019
Frank Exum | Oct 23, 2019

The only change is the owner. We are still here and ready to help!!!

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I have a 1996 Grand Marquis can I get work done on it here or do they stop at a certain year or model?

Mr. H Griffin | Oct 22, 2020
Mr. H Griffin | Oct 22, 2020

I called them and they said they only service cars from 2005 and up so I need to find a better alternative

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I CANNOT GET ANYONE ON LINE OR PHONE. I NEED TO SCHEDULE AN APPOINTMENT FOR MONDAY WHAT CAN I DO

Melba Motley | Oct 23, 2019
JUS'TIS | Oct 23, 2019

Just show up...... Bleakley sold the dealership so I hope things haven't changed

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Why are you a dealership of unethical practices and no integrity. We own our own business and the main focus is to display integrity to customers and employees. I Mr. John Bleakly to act as a owner and not hide behind Ted Owens, and problem solve.

Sherry Thornhill | Oct 23, 2019
Lithia Springs Ford | Oct 23, 2019

Sherry, your engine is under warranty and it's covered for parts and labor at any Ford dealer. The issue is the part was installed by an outside shop and Ford pays a limited amount of labor for those repairs. We have tried every avenue with Ford to get you assistance for you and the shop that installed the engine and replaced the part. Ford motor company is who pays for warranty, not dealers. I am sorry you are having this issue, but had a Ford dealer done the repair, Ford would have covered it completely.

Do I need a license to buy a truck or is a permit enough?

Anita Emery | Oct 23, 2018
Lithia Springs Ford | Oct 23, 2018

You have to have a Georgia drivers license to tag and title a vehicle in the state of Georgia.

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Do you sell used trucks? I'm looking for a 2002 Harley Davidson truck

Anita Emery | Oct 23, 2018
Gayle Ray | Oct 23, 2018

They sell used vehicles, but you would need to look online, call or go in to find specific cars/trucks.

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Called 4 time for the service department and they put me on hold and hang up. Why is that?

Melissa Hunter | Oct 23, 2018
Lithia Springs Ford | Oct 23, 2018

I am sorry that happened. They definitely shouldn't have hung up! please call me directly and I will try to help you. 770-941-1161 John Bleakley

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I have a 2015 Ford Focus an am in need of a water pump replacement. What is the average cost ob replacing that item

TUS eastcoast | Oct 23, 2018
W W Hall | Oct 23, 2018

The water pump should be about .7-1.5 hours plus the part, i think labor is around$115 an hour

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When is the best time to refinance

Darrell Smith | Oct 23, 2018
Johnny Mera | Oct 23, 2018

Cash my friend. At least its yours but then again its always up to you. About that question you should ask a Ford representative. They will give you the best answer.

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