Lyerly's Cleaners

LeClair Lighthart

I dropped off a very expensive Tibi dress to be dry cleaned about a month ago. The dress has been cleaned here before, but this time it came back with stains on it that weren’t there when I dropped it off. It almost looks like the fabric bled, but it didn’t bleed the other time I took it there. They cleaned it again and the stains didn’t go away. They said they had to wait for the owner to take a look at it and that they’d call me in a couple of days. I never heard from them and stopped back by only to be told that the owner had been sick and I again left without my dress. Today, 8/9/22, I get a call stating that they had some other “issues” and that the owner wanted to try one more thing to see if it would come out. If it still didn’t come out, they would go with option B. That option meant that I would need to go through my credit card statements to look for my receipt as I purchased the dress on sale several years ago. I went to retrieve my dress because a month of no answers or resolution was enough for me. I was told that I could get a $100 credit or they could make a claim…. Which equals more time. Why would I want a credit for a place I will no longer use??? I’ve used this dry cleaners for years and have never had an issue. To say I’m dissatisfied is an understatement.

Courtney Irvin

Fantastic customer service!! They were so kind, friendly and upbeat! And my order was ready for pick up earlier than promised! Will definitely use them again!

Phil Harkey

I took a number of shirts in for laundering and when I picked them up it appeared that they had followed my instructions for heavy starch. The only criticism I have is that they are only open until 3:30p.m. Monday through Friday.

Anna S

I've used Lyerly's in the past. Yesterday, they went above and beyond for me and it is much appreciated. We needed a last minute emergency clean on a suit and shirt for my husband's interview. After telling them the situation, they were able to launder the clothes and have them ready for pick up in 24 hours. The stain we were concerned about is still slightly visible, but much better than before the cleaning! Excellent customer service. I definitely recommend them.