UPS Customer Center

Category: Shipping and mailing service

Address: 2601 E Wyatt Earp Blvd, Dodge City, KS 67801, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4:30–6PM

Tuesday: 4:30–6PM

Wednesday: 4:30–6PM

Thursday: 4:30–6PM

Friday: 4:30–6PM

Saturday: Closed

Reviews

S Fitz

Jun 14, 2022

Stressful place to even go to. Terrified to ever have a return another package. Probably have less stress driving across the world then to try and send packages through that train wreck. Not to mention the time line to even get there with their short hours. If you need a QR code scanned it ain't gonna happen here. So best of Luck yall👎

Gilbert Escalante

Aug 17, 2021

The manager (Mr Arron Knight[?]) very rude and unprofessional towards me...Whereas some of the other employees there act nicer towards me. I use to think that UPS was good place to work...but it is not. Now I see why a lot of people quit. And people like Mr Ryan Gregg at UPS lie, and don't use their authority appropriately.🖓 And if your UPS delivered packages/items are damaged...UPS not carefully handling packages (overloading/stuffing them for transportation...and throwing them around while unloading them from the semi-trailer).

Lizeth Ramirez

Jul 19, 2021

Called customer services for amazon was guaranteed I could pick up that day and that I would receive a call went in to local ups location to check rude customer service gal stated trucks weren't in and would not be in called customer services for Amazon again they stated not to worry I would receive a call because they had placed a hold on it and pick up today. Week went by no call and now my item is being shipped back.

Speak Truth

Feb 19, 2021

My son's package was delayed due to weather conditions and trying to get the package to him was a challenge. I called and spoke to Erin and what a relieve. He was nice and patient with me and arranged for my son to pick his package. He was there at the time specified and it only took less than a minute. Erin you are the greatest your customer service as well as the service your provided was AWESOME!!!!!!! Thank you thank you thank you.

Thanks! Your review is awaiting moderation.

Questions & Answers

What hrs are they open to go in and get a return label?

Janice Acosta | Jan 20, 2022
UPS Customer Center (Owner) | Jan 21, 2022

This UPS Customer Center counter is open Monday - Friday from 4:30 PM - 6 PM.

I received a damaged package and the contents were also damaged. What is the process for returning the goods and replacing the contents?

Coleen Stein | Jun 19, 2020
Laura Williams | Jun 20, 2020

You can download the claim form online or go to the local UPS depot on East Wyatt Earp. However, it is only open to customers for about 90 minutes each weekday afternoon.

Do they sell boxes?

Raeanne VanDerPlaats | Jun 20, 2019
Luther Foote | Jun 21, 2019

No, sorry but it is not a UPS store.

Does ups pick up packages from your home.

Janice Austin | Jun 20, 2018
Sarah Mahammad | Jun 21, 2018

No, as I know so far, it doesn't. You have to drive over their shipping office which is located behind the truck company in front of FlyingJay gas station cross road to deliver your package, pay the fees and set all up. Then leave happy😊👌 And by the way, that place is locatrd at hidden point. Even google maps can't help you stop exactly at the building. So be careful when you drive over. Thanks!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places