Avis Car Rental

Todd Kissick

Bad experience all around. Customer service at the desk could not have cared less. Avis business process... is a business model to get reservations without having inventory to fulfill that reservation. If I had known there were no cars when making the reservation, I would have known to go to summertime else. Instead I'm stuck at Tweed New Haven trying to arrange something on my own because Avis the company is not capable of taking care of their customers. Again, bad business process all around.

Alex V

If it was possible to give them no stars I would they were very rude from the beginning they have no customer service skills I informed them that they had an error on the documents they said I had a full tank when It was half the vehicle was Extremely dirty inside I it was never cleaned It also look like there was throw up on the ceiling and in the back of the vehicle behind the passenger seat it was not vacuumed or wiped down went back inside and inform them about the fuel tank issue as well as the Lack of cleanliness the guy behind the counter basically said take it or leave it I also informed them that the vehicle has tinted windows it had a check engine light on and the car was on safe and they did not care I had to exchange the vehicle for another vehicle at another Avis location but it took two more tries at a different location to trade in the vehicle when I was able to trade in the vehicle on my third try they informed me that this vehicle was already treated in on my account which was incorrect they only traded it when I mentioned that I was going to call the authorities for renting a unsafe vehicle once we informed them that we took pictures and videos and that we were going to call the authorities to make a proper police report for allowing someone to take a unsafe vehicle and making me travel to a different town to exchange the vehicle with no care whatsoever then they found a good clean working car for us this individuals have no customer service lack of respect and no care for peoples safety I would never ever rent from this company ever again it was my first time doing business with them and it will be my last

Sabrina Robinson

Prepaid for a truck , gave me a car that was damaged all the way around the car . Also paint splattered on front hood . Tire pressure low and sensor was beeping as soon as we picked up rental , had to stop immediately to put air in . I do not recommend this car rental place

Cornelio Diaz

Very good