Ace Hardware & Paint

Laketa Buice-1

Always great service

Derek Nelson

I bought a charcoal chimney starter to pick up at this Ace Hardware location. That part was smooth. I found out it was the wrong size and came to return it. The cashier, Gerry, was standoffish at first and said I couldn't return it because I said I bought it online. Turns out what I needed to say is that I bought online and picked it up from this store. I offered to show the cashier my order confirmation that would have cleared things up but he wouldn't look at it. He immediately called for his supervisor and was rude to her too. Made me feel uncomfortable. He was also condescending when I tapped my credit card in the wrong spot on the payment terminal. Given that ACE has prices that are across the board higher than Lowe's or Home Depot, you would expect top-notch service which unfortunately I felt I didn't receive.

Joan G

Always get what I need from my local hardware store. Very attentive staff.

Wilted Greens (Wilted Greens)

To be honest, I had never gone to a hardware store before. I always rented apartments and any basic tools I could get from amazon or walmart. However, I just bought a house and needed a few things (garden hose, rake, etc) The place is pretty well stocked and I didn't have any issues finding anything. It isn't as big as say a frattalones or lowes but you can find your basic stuff here. The employees were nice but just a little condescending. but... I guess I can expect a little bit of snark on a beautiful saturday morning if you are stuck at work.