Midwest Detailing and Auto Reconditioning

Category: Car detailing service

Address: 3763 Lexington Ave N, Shoreview, MN 55126, USA

Phone: +19527694878

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Joanna Porter

Sep 26, 2022

Great service! We all have bad days, I got my car detailed, and wasn't fully pleased. So, I called JC the owner, and he said bring it back in and we will make sure it's amazing.! His team completely re detailed my car! It was spectacular! I highly recommend!

Claire Young

Sep 24, 2022

Disappointing. I paid for their top package for 2 cars. Car #1, decal on back seat damaged by the detailer. Also marks left on the hood done by detailer Car # 2, wax not completely rubbed in on outside of the car. Inside of back window not cleaned. When picking up the second car, I pointed out the wax. He apologized, he said in the future request to have him do our cars. He said he prefers to detail the nicer cars. He didn't do our cars. When the owner was contacted about the issues, he insisted that the person we had spoke to did our cars. We know for a fact that he didn't...very disappointing

Dionysi D

Sep 9, 2022

Frustrating to work with and poor communication between themselves and the customer. Over the phone they'll offer one price to match groupon, in person, they told her another price to account for tax (not a problem, but that was never made clear ahead if time). They failed to finish cleaning the back seat and failed to communicate to remove your things from the trunk prior to cleaning or even that they would skip it during the cleaning. After a call back to settle how the missed cleaning the entire rear back rest, JC mentioned to go back in and Alex will handle it. Unfortunately it seems JC didnt communicate to Alex that they would need to re-touch up the rear seat. After leaving work and driving 30min, Alex turned my wife away and said to come back another time. Lastly, we weren't even provided a receipt for service. Frankly it sounds like JC does the quick talking sales and wants your business in and out the door as quickly as possibly. Choose them if you wish but you can probably find better service for cheaper.

Chris Vinzant

Aug 22, 2022

When I walked in I was greeted immediately by an employee there and checked in with him. I told him I would be waiting for my car since I didn't have anyone to bring me back home. He was so wonderful and told me where the nearest coffee shops were. I waited there and my car was ready in the exact time he told me. Oh my gosh, my car looked totally different!!! It looked brand new, they did an amazing job. I definitely would go back there. Great job guys.

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Questions & Answers

Please explain why this company has so many negative reviews.. Here's one answer: Hiding behind a phonecall to deride and blame customers will not compensate for your underhanded ways to scam paltry and negligible sums of money. Such a shame!

Roger C | Oct 23, 2018
John Carlson | Oct 22, 2020

Well that's not how we operate. Sorry for misunderstanding. Please know we care😊

Any one else having issues getting ahold of the owners to file a complaint?

Tony Kollmann | Oct 22, 2021
Midwest Detailing and Auto Reconditioning | Oct 22, 2021

Any issues you may have, call 952-215-5365. Thank you!

Manager, Bill nor owner John will accept responsibility for the damages to my car. When I dropped my car off it was in pristine condition and when I picked it up it had a ding and huge scratch on it.

Victoria Simkins | Oct 23, 2019
Midwest Detailing and Auto Reconditioning | Oct 23, 2019

It was dropped in public parking lot over night and saw that it was scratched when we went to detail it in the morning. We usually do a walk through, but you left it when we were not there. We did not scratch your car. We would have called you if we did. We run an honest business. Thank you!

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