Salem VA Credit Union

Bernie Cat

Keep on top of your account or you will pay thousands in fees. Turn OD off. You get zero warnings when you have went over, until a letter comes weeks later. Not to mention, not getting alerted to unusual activity and getting charged over 500 in OD fees because of it. Screw this CR unless it's your only choice. Update: turn off of protection and STILL get charged 35 bucks each return. Might as well left it on. It's okay tho. Switched to a bank that at least has a real app with notifications, to ALERT me when crazy stuff is going down with my acct. I will no longer be sucked dry from you vultures.

Steve Lovely

It's impossible to get a response from the person your wanting to speak with directly .I have tried for 2 weeks now trying to get in touch with the person (only get voicemail) in control of the debit/credit card question I have ! Seems as tho if you want to do your banking here ,its always a huge hurdle ,WOW ,have to love the "automated responces" I suppose !

JOHN A. POWELL

Many free services, friendly staff, good location

Jarod Burns

Been a member for over 20+ years and I requested an auto loan that was denied but was never even given so much as a courtesy call back explaining why I was denied. Worst customer service I've received in recent memory.