Shoe Dept. Encore

Category: Shoe store

Address: Mall, 1180 Blowing Rock Rd, Boone, NC 28607, USA

Phone: +18282645706

Opening hours

Sunday: 1–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Tavia Contreras

Oct 2, 2022

I was just in there and the employee was very rude. I picked up a boot to look at it. It was on the top of the stack in the floor. It was cute. So I was turning the top box to see the price. An employee came over and said we are trying to keep the shoes together. We can help you if you need help and started messing with the stack. She didn't offer any help and the whole transaction was very rude. I immediately thought it was best to leave. So I did not buy boots I was planning on getting. Perhaps you should talk to your employees.

Bobbie Solis

Nov 21, 2021

Alright place one girl was rude

joshua vaughan

May 5, 2021

Great shoe store

Michael Poe

Apr 25, 2021

Was crowed when we went. But have nice deals.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 23, 2022
Shoe Dept. Encore | Aug 23, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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