First Horizon Bank

Mike Brown

The exact same female that worked at Sun Trust in Krogers was always rude to customers, Then once the name changed to First Horizon all of a sudden there goes the rude black girl that Wells Fargo in Bassett Virginia working gets rid of due to her being rude there working in First Horizon. The young smart lip service black female and now she is running around in First Horizon Bank as if she is the head big wheel that owns the bank and being very rude to customers, rolling her eyes, and sucking her lips as the customers are major problems to her and she shouldn't have any job dealing with the public at all. She is a major reason that bank is so awful!!! She even have the nerve to try to impress the other girls that work in First Horizon Bank by being so rude and talking down on customers!!! The best option is to close the bank down and let another business be there!!!

Robin Gilbert

When you call to talk to someone in customer service they will put you on hold for 30 to 45 min

David Kirk

Fine help resetting my password from LaNita,today!

Mel Cartwright

While I have had some positive interactions with people at this bank, the women who are the primary tellers are possibly the most rude customer service reps I've ever encountered. They act like they are doing the customer a favor when kindly asked to perform their duties. Very passive aggressive and it's obvious they detest their job. Corporate needs to place a video camera here. I was a SunTrust customer for over 45 years. The First Horizon take over was not a welcomed one, and continues to be antagonistic at best. Just wow.